154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 20, 2025

Daniel was absolutely wonderful to…

Daniel was absolutely wonderful to speak with! He answered all of my questions and provided me with a sense of ease.

Insurer: Nationwide

By: customer

Verified May 20, 2025

It is really hard to get any payment…

It is really hard to get any payment from the insurance. If I could I would give 0 stars to this particular company. I deeply regret I chose Spot Pet Insurance for my cat and spent tons of money on monthly payment instead of paying out of the pocket in the emergency case.

Insurer: Spot

By: Marina Polakoff

May 20, 2025

Several procedures with older dog and…

Several procedures with older dog and invoices were handled promptly and fairly. I also had coverage questions with a phone representative who provided great information and was patient and helpful.

Insurer: Embrace

By: Susan

Verified May 20, 2025

Excellent service from Trupanion…

Excellent service from Trupanion through VCA. Payment was so quick.

Insurer: Trupanion

By: Ms. Arakawa

May 20, 2025

Its not a closed claim until you PAY ME.

I put in a claim on March 14 and it had been over a year since my last claim. I felt it was taking so long and I never saw a direct deposit in my account, so I got online and saw that the claim had processed and they marked it "closed", however,they never paid me $279.20, which shows the amount I am due. I looked at my account and saw that somehow my direct deposit was not listed in my portal account, so I put it back in and called Healthy Paws to let them know, explained what happened and told them I put my direct deposit info back in the system. It is now May 19th and I called again TODAY, and they told me it should take 10 days from the first time I called and that I should be paid by May 23rd. Seems like a very long time since direct deposit is a very quick thing to correct. I don't have a lot of patience for insurance companies that would cancel me in an instant if I didn't pay my bill, but take their darn sweet time when they have to PAY ME.

Insurer: Healthy Paws

By: dianne seminaris

Verified May 20, 2025

Useless money grubbing

Dollars come first before pets

Insurer: Nationwide

By: Clint Moore

Verified May 20, 2025

Alex was professional

Alex was professional, knowledgeable and extremely helpful.

Insurer: Nationwide

By: June

Verified May 19, 2025

Difficult website usage

Difficult website usage Rep gave too much information too fast Rep just kept talking, hard to get questions answered.

Insurer: Nationwide

By: Erin

Verified May 19, 2025

TPLO $$$$

I'm so glad I took the initiative and purchased insurance for my girl Bella. Just the cost for anesthesia for a large breed dog is crazy as I learned when my dog Dare needed her teeth cleaned. Bella tore a ligament and required a TPLO surgery which was just over $5000. Spot insurance paid $2500 which was a huge help! More than grateful!

Insurer: Spot

By: REX

Verified May 19, 2025

Rebecca was knowledgable

Rebecca was knowledgable, friendly, and supportive.

Insurer: Prudent Pet

By: butterflyevelyn

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