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Uses any excuse not to pay.
We have our Shelty insured for over a year. Aside from not paying for exams we were denied significant expenses tracking down a shoulder problem. They denied it as pre-existing, but that is not so. Perhaps, they mean pre-existing to making the claim. I think these folks are terrible, go anywhere else.
Insurer: Healthy Paws
By: Jeff Jarrell
Reimbursement was quick and the amount…
Reimbursement was quick and the amount was as expected.
Insurer: Spot
By: Deborah R
It was easy to submit claims on App and…
It was easy to submit claims on App and fast response and reimbursement was less than a week! Great experience and very easy! Thank you Spot!
Insurer: Spot
By: Howard
My Experience
The reviewed claim in a timely manner snd sent reimbursement quickly.
Insurer: Spot
By: K V
Waste of money, stay away!!
Yes they do cover what they say in your policy but beware! God forbid you make a claim. We had both our dogs covered by these crooks for years until we had to make a claim and then the policy monthly payment jumped by over 50% for the one dog and was ridiculous for the other dog after a claim the monthly jumped to over $250 but only after the claim. Of course they tell you it's because of a whole lot of factors but it sure seems like a really high coincidence that both times we finally made a claim the rates jumped up to the point where after another year that claim they would have their money paid back. Every year the claim would go up, but after a claim it was crazy. Our one dog started at $43 per month, then the next year went to $56, then to $74, then to $105, all with zero claims. Once we had a claim the next policy was going to be $163!!! Stay away!!!! The same thing happened with both dogs after a claim. Kept raising the premium every year and did absolutely nothing. Once they had to cover something it jumped like crazy.
Insurer: Fetch Canada
By: Steve McDonald
Easy to sign up and download the app
Easy to sign up and download the app. I’m coming from healthy paws, which clearly has a better app experience so I would say that’s the only thing I would love to see upgraded
Insurer: Embrace
By: Bougie_B
Very easy to get and helpful staff over…
Very easy to get and helpful staff over the phone
Insurer: Nationwide
By: customer
Spot Pet insurance has followed thru…
Spot Pet insurance has followed thru with much ease each time I have needed to place a claim. I recommend Spot Pet insurance.
Insurer: Spot
By: Linda Savitz
Honest and reliable
While the process of getting reimbursed might take a little bit, Pets Best has been faithful about honoring a claim. There were no loopholes or dodges. We chose Pets Best for insurance mainly due to our son's experience with them. His cat suffered multiple major health catastrophes, and his experience with Pets Best was very positive.
Insurer: Pets Best
By: Anne Worth