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Exceeded Expectations
The process was simple and the reimbursement was very quick.
Insurer: Spot
By: Lady T
So far disappointed
So far, I’m disappointed. The app is glitchy, the reimbursement process is unclear, and a skin/ear infection was somehow determined without explanation. Starting to regret not going with Trupanion instead. Frustrating experience overall, would not recommend.
Insurer: Pets Best
By: Lauren Thompson
Money Back Fast
I filed my claim and before I knew it, I had a direct deposit of over $300 back in my account. Super easy process and quick turnaround. Thank you spot!
Insurer: Spot
By: Taylor Perry
Spot pet insurance has been great
Spot pet insurance has been great. It’s easy to file a claim and reimbursement is deposited straight into my bank account.
Insurer: Spot
By: Sheri Alaimo
This insurance is a SCAM
They will find any reason to deny your claim. I got my dog from the pound and all of his old medical history we could not get ahold of because it was not given to the pound we got it from. We only had the medical records from whenever he was in the pound to whenever we started taking him to the vet. They were trying to deny the claim because they didn’t have any of his records to see if they could prove that it was a “pre-existing condition”. They will try to say that everything your dog has is a pre existing condition. Do not recommend and this is a SCAM. If you do try and call about it, they’ll tell you that they’ll have someone reach out to you but within 3 weeks I never got a single call and any time I would call to get an update they would act like they didn’t know what I was talking about. DO NOT RECOMMEND AT ALL.
Insurer: ASPCA
By: Kaylee Jones
She was very helpful and very polite
She was very helpful and very polite. I enjoyed the little conversation we had during the process of upgrading my insurance policy.
Insurer: Embrace
By: Pac10ten
Spot was very prompt with reimbursement!
Spot was very prompt with reimbursement!
Insurer: Spot
By: Diana Morneault
I am glad my Jani has health insurance…
I am glad my Jani has health insurance I got reimbursed for his preventive care and the customer service is great
Insurer: Spot
By: Nancy Hatzidakis
As my much as I pay each month
As my much as I pay each month, I feel it’s not worth it. I haven’t submitted a claim on my dog in a year yet pay approx $50/month. I just submitted a claim for over $300 and barely got $100 covered.
Insurer: Spot
By: Desiree Howell
I’ve been with PetsBest for 3 years
I’ve been with PetsBest for 3 years. Mostly it’s been good. This wellness claim has been a little slow pay. I am sure they have a very conscientious staff that checks every box, but sometimes you just need your reimbursement asap
Insurer: Pets Best
By: Kathleen