222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service is terrible
Their claim processing is fine but their customer service is terrible. Twice I have reached out to them inquiring about very specific coverages on my policy and all we received were boiler plate answers to refer to our policy coverage paperwork. Duh! That’s why I reached out to them to explain what is covered and what isn’t. I’m not a lawyer and only asked for specifics before procedures were to be done. They answered both times to have the procedures done and then submit a claim to see if they provide coverage. Not professional is any way.
Insurer: Figo
By: Bruce smith
There is nobody that answers their…
There is nobody that answers their phone. No online access. An absolute nightmare and I am sorry to have signed up with them and after less than a year I am leaving. There are many other choices for a pet insurance. I recommend that you find any other than this one.
Insurer: Pets Best
By: Harrison Ed
Kookie’s insurance
It’s affordable and it was quick to get the insurance
Insurer: MetLife
By: Rolando Rodriguez
RUN RUN RUN AWAY!!!
RUN RUN RUN AWAY!!!! If I could give zero stars I would. After eight years they cancelled their policies to include almost nothing in return for $92 a month. For instance they will pay $5k annually and only 50% of vets costs! They will pay $2500 annually and only 50% of vets costs. This is not insurance. This is a scam! RUN!!
Insurer: Nationwide
By: Karen McCarthy
Fast and easy claims submitting…
Fast and easy claims submitting process. Processed claim in less than a month, which is better than the industry norm.
Insurer: Pets Best
By: Mark Tomasi
Spoke to an associate!
Spoke to an associate, they were very friendly and helpful. Easy to make claims through their site. They are going to take good care of my kitty when necessary. 😁
Insurer: Prudent Pet
By: Anita Maillet
Quick and clear
With a few click I was able to review several policies and pick the best one for my pets.
Insurer: Prudent Pet
By: michelleanngmail.com
Fantastic customer support
Person I worked with was very nice and respectful and clearly outlined and answered all questions.
Insurer: Nationwide
By: Anu
Very easy to deal with FIGO
Very easy to deal with FIGO. The app is user friendly and the reimbursement is true to the contract. I've been with them for over a year, and I still love them!
Insurer: Figo
By: jaime s
Very easy process
Very easy process. Was able to get my renters insurance with no problems at all
Insurer: Sonnet
By: Hugh