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Peace of mind
This is the first pet I have insured and she unfortunately damaged her knee and needed surgery. Submitting the claim was super easy and smooth. I’m very happy with their service!
Insurer: Pets Plus Us
By: Leticia
Good But Could Be Better
I had Bivvy previously and think it is unfair that all my pet’s allergies that were covered under Bivvy are now considered preexisting conditions under Spot. In addition, for as much as I spend on Sage’s insurance, I feel that I should be fully reimbursed for all charges associated with his annual wellness exam.
Insurer: Spot
By: Sage’s Grandma
Best place for Pet Health Insurance!!!!
When we first rescued our boy Primo 12 years ago, I spent an extensive amount of time looking over the available pet insurance offerings. We wanted coverage so that should we ever need it, we would be able to say "Do what you need, don't worry about the money for now." What I loved about Fetch (formally Petplan), and why we went with them, was that you didn't have to worry about fee schedules for specific injuries guiding your max payout. Maybe it's changed, maybe not, but when Primo needed it, Fetch was their for us. Primo was 13 and developed some internal bleeding. We brought him to the local pet hospital. He was there for 3+ days and they tried everything, but we couldn't get the bleeding under control and eventually he passed away. After a few days we began the claim process. While I don't love the user interface for making a claim, I have to say that within days we received a full payout of what we were due, no issues at all. Thank you to Fetch for piece of mind and for making the entire process so easy.
Insurer: Fetch
By: David from New Jersey, USA
I cannot believe how much it is costing…
I cannot believe how much it is costing me for an 8 week old kitten! I never paid this much for a cat at that age! And I had problems with the webiste not confirming my purchase!
Insurer: Nationwide
By: Marcelle Costanza
Care.com Pet Insurance Is a Scam
Prudent Pet Insurance Is a Scam. They Lied and Took My Money I’m absolutely disgusted by the experience I had with Care.com’s pet insurance. When I signed up, I went out of my way to provide them with years of detailed medical history for my pets. I specifically asked if they had everything they needed to ensure there would be no surprises when it came time to file a claim. They told me everything was good to go. I trusted them, big mistake. Fast forward to my first claim, and suddenly they’re telling me they don’t have enough medical records , that my pets didn’t have the “required” recent exams within the past year. This was never mentioned during sign-up, and it directly contradicted what I was told. Basically, they lied to me for months, happily taking my money the whole time, only to pull this bait-and-switch when I actually needed coverage. The entire process felt deliberately designed to avoid paying out legitimate claims. It’s clear Care.com’s pet insurance is nothing more than a cash grab. They are completely untrustworthy, and I would never recommend them to anyone who actually cares about their pets. Do not fall for it. You’re better off putting your monthly premium into a savings account, at least then you’ll actually be able to use it when your pet needs care. UPDATE TO THEIR RESPONSE: No where has this ever been started as a pre-existing condition. If it had, I wouldn't be calling you a fraud. Nice try. This company is disgraceful.
Insurer: Prudent Pet
By: shannietinkmsn.com
The Customer Service Agent was…
The Customer Service Agent was FANTASTIC! I talked to an actual person who was kind, personal, sweet, and not pushy at all. She seemed to really love dogs and wanted to recommend what would work for my family.
Insurer: Trupanion
By: James
Got what I needed on first call
Got what I needed on first call
Insurer: Nationwide
By: Lisa
Fast and efficient with all of my claims
Fast and efficient with all of my claims
Insurer: Spot
By: Beverly Bartley
Good coverage
Good coverage. Prompt payouts.
Insurer: MetLife
By: Cheryl Theigs
Amazing. Cannot recommend enough
I've always had a great experience with Pets Best when it comes to CLAIMS. They are doing a superb job, and I can't stop recommending them to anyone who asks. Even my vet is surprised when I say that I’m very happy with my insurance and claim process. Love them!