154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 03, 2025

Easy to make claims

Easy to make claims. Prompt payment. However, very difficult to connect to customer service.

Insurer: Embrace

By: Dena McAtee

Verified June 03, 2025

Bobby was great

Bobby was great! Thanks again, Bobby, for explaining everything so clearly and working with me to get support for my cats!

Insurer: Prudent Pet

By: Tania

Verified June 03, 2025

Paid as expected

Paid as expected

Insurer: MetLife

By: James Kulas

Verified June 03, 2025

Exceptional Service

Figo has been exceptional as my pet insurance. I’ve had Figo since I’ve had my dog and very happy that I did for peace of mind. We unfortunately had a several emergency room visits and the claims process with Figo was extremely easy and efficient. I was able to follow the status of the claims on the app and get answers to any questions very easily talking with customer service. I would recommend Figo to any pet parent.

Insurer: Figo

By: Anisha

Verified June 03, 2025

Bobby is awesome and deserves a raise

Bobby was helpful and patient

Insurer: Prudent Pet

By: cgornergmail.com

June 03, 2025

Great insurance!

Ease of use and plans with a clear explanation make Fetch fantastic.

Insurer: Fetch

By: Tony Secreto

Verified June 03, 2025

Great experience

We were hoping we’d never have to file a claim. However, we did and it was painless.

Insurer: Pets Best

Veterinarian: Suburban Veterinary Clinic

By: Crystal

Useful
June 03, 2025

Great service, poor communication

While I have received excellent service from MetLife Pet Insurance. The communication when additional information is needed is lacking. I have been told several times that they reached out to my vet for records. I work at the same vet and read the emails daily, we have never received a request from MetLife for records.

Insurer: MetLife

By: Annette K

June 03, 2025

You get what you pay for

Embrace is not by cheap by any means but I’m not sure how much cheaper other insurers are. I do feel like I get what I pay for, the claims process is easy. I have a plan which reimburses me 90% of all medical bills including shots and wellness checks. I pay roughly 160$/mo. for 2 small Yorkshire terrier’s. I’ve been reimbursed 90% on all my wellness and occasional “incident” visits with no hassle from embrace. Luckily I haven’t been in need of anything big but I’m positive they will be there to support us in those tough times. What you really receive is peace of mind knowing that you can focus on your pet instead of the financial side of things.

Insurer: Embrace

By: Eduardo Flores

June 03, 2025

I’ve had great experiences with MetLife

I’ve had great experiences with MetLife. I’ve had it for 1.5 years and have had no problems! I elected to have wellness and sickness and they reimburse for heartworm and flea meds! It goes straight into my checking account. I feel like it is less expensive than the other pet insurers.

Insurer: MetLife

By: hollie Maguire

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