207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience and fast claim payment.
Great experience and fast claim payment.
Insurer: MetLife
By: Lisa P
Premium going from $68 a month to over…
Premium going from $68 a month to over $90 a month when policy renews. I get this policy on a group discount from my employer (Last Lowe’s Home Improvement). A roughly 50% premium hike is absurd. I will be looking at other companies pricing to see if I need to switch.
Insurer: MetLife
By: Mark, customer
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blocked on some pages not clear
Insurer: MetLife
By: Susan Planeta
The Customer Service is excellent
The Customer Service is excellent! A knowledgeable and personable Customer Service Representative answers the phone generally very promptly after the automated system has answered. They listen closely and address the reason for calling, accurately. Very helpful! The confirmation of receipt of a claim is very prompt (usually within two days) and reimbursement is usually within five business days if the claim submitted by the claimant is complete! MUCH improved service than in the past! No "hidden agendas". Their reimbursement guidelines are straight forward and easy to to understand and Customer Service is always happy to answer any questions. We have been with them for 13 years. We are very pleased with Met Life Pet Insurance.
Insurer: MetLife
By: customer
I was disappointed with my experience
I was disappointed with my experience. After receiving a $1,300 veterinary bill, my coverage only reimbursed approximately $25, which fell far below my expectations. Based on this experience, I would not recommend this service. I found that paying out-of-pocket directly through my veterinarian was more cost-effective, as they offered very reasonable pricing.
Insurer: Prudent Pet
By: shabbychicleayahoo.com
The experience was very 😊 Good
The experience was very 😊 Good . We didn’t wait long once we were in the door for appointments our first ever visit all needs met as needed for appointments
Insurer: Pumpkin
By: Shirley
The fast turnaround time and general…
The fast turnaround time and general responsiveness from this company makes the process seamless and effortless.
Insurer: Pumpkin
By: Susie
When was the last time you said something nice about insurance?
Trupanion is our first experience with pet insurance but has set a bar that a lifetime of human health insurance has never come close to. Simple and understandable: I actually know what to expect up front. Quick and efficient: claim processing is quick and efficient. All but one claim has been completed in days. The one that took a few extra days was corrected within a couple days. (Caused by confusing veterinary terminology that calls the dog equivalent of pathology and autopsy the same thing. One call from the hospital confirming that she was very much alive and it was fixed. Fast reimbursement: our regular vet does electronic claims at checkout so we only pay our share. When we needed a regional specialty hospital, the reimbursement was in the bank before the credit card bill was due.
Insurer: Trupanion
By: John