218,553+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,553 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,837 reviews

4.9
Healthy Paws

11,151 reviews

4.9
Fetch

5,508 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,944 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 24, 2025

A Nearly 100% Premium Increase

I’ve been with Embrace for about seven years. Until now, I had no major issues and only filed a few small claims. This past year, my dog needed ACL surgery, an expensive but necessary procedure that Embrace covered. I appreciated that, but any goodwill I had evaporated when I received my renewal notice. My annual premium is jumping from $1,300 to $2,500. That’s almost a 100% increase in a single year. When I called to ask why, I was told it wasn’t because of my large claim, but honestly, it’s hard to believe. How else can you explain doubling the cost? This kind of pricing is not just frustrating, it’s punishing. Many of us can’t afford that kind of sudden increase, especially after already paying thousands over the years for coverage we hoped we'd never need. I understand costs rise as pets age, but this is excessive and feels exploitative. Pet insurance should protect pet owners from financial strain, not create more of it. Embrace needs to be transparent and accountable for how these massive rate hikes are justified, because right now it feels like loyal customers are being taken advantage of the moment they actually use the coverage they’ve been paying for. I expected an increase, but this is absolutely unacceptable.

Insurer: Embrace

By: Gwendolyn Tornatore

Verified October 24, 2025

BELLA

Smooth transition thru app.

Insurer: Spot

By: Michael Johnson

Verified October 24, 2025

Easy claims process and prompt payment

Easy to navigate claims process. Great communication. Prompt payment of claims

Insurer: Healthy Paws

By: customer

October 24, 2025

When I bought the policy and paid it…

When I bought the policy and paid it immediately, it was canceled for the next month and they charged me for 2 months and they didn't explain why.

Insurer: Sonnet

By: Carlos Sandoval Eudave

Verified October 24, 2025

prompt response

prompt response

Insurer: MetLife

By: Ravi

Verified October 24, 2025

This was a quick and easy process for…

This was a quick and easy process for my new fur baby.

Insurer: MetLife

By: customer

Verified October 24, 2025

No thanks....

No thanks....

Insurer: MetLife

By: Patrick Mahn

Verified October 24, 2025

Easy and quick claims process

Easy and quick claims process! Received payment within days of submitting my claim!

Insurer: MetLife

By: Amanda

October 24, 2025

Easy to submit claims.

Easy to submit claims.

Insurer: Embrace

By: customer

Verified October 24, 2025

Another great experience

Quick response with direct deposit option.

Insurer: MetLife

By: customerjason

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