208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My 1st claim didn't go well
This was my first claim. Shortly after submitting the claim I received an e-mail from Spot requesting all health records for my dog who is now 5. I asked why Spot would insure my pet without this information if required. That request went away. Next, I received an e-mail stating that Spot was missing information on my claim. I submitted with my claim a scanned copy of my Vet's invoice and details from the annual wellness exam. I called Spot to see what was missing from my claim. They told me that they contacted my Vet and got the information they needed. What was that? Why didn't they ask me? I don't remember authorizing Spot to contact my Vet. I'm not sure I trust Spot after this experience.
Insurer: Spot
By: Chris W
Great rates
Great rates. Super quick claims service. Buy it!
Insurer: Spot
By: Margo
Good response time
Good response time. It seems I pay a lot more annually than I get in return. Reevaluating.
Insurer: Pets Best
By: Mary Ann Matthews
Very quick claim response
Very quick claim response. Professional service.Glad we chose spot for our pups insurance!
Insurer: Spot
By: Jennifer Jimenez
communications was excellent
communications was excellent
Insurer: Spot
By: William Spencer
Quick response time
They are quick to respond& seem to really care about what is happening
Insurer: Spot
By: Diana McDonald
Like family, you’re there!
What a comfort you provide concerning veterinary expenses. From routine to the totally unexpected, Fetch has been there…that means everything!
Insurer: Fetch
By: Zen
Wow, getting faster at receiving and approving claims!
Wow, they're getting faster at approving claims.
Insurer: MetLife
By: Rainier Aguilos
Frictionless
Payment to the vet was done instantly, no need to go through a "prior authorization" process. No issues whatsoever with coverage. Couldn't be smoother, and I couldn't be happier!
Insurer: Trupanion
By: Thomas
MetLife customer reps helped…
MetLife customer reps helped tremendously in allowing me to email all the receipts to them as they wouldn’t upload due to the size of the upload… It was a daunting task for sure, and I appreciate them going above and beyond to get my claims processed!
Insurer: MetLife
By: customer