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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First claim
I must have looked at every pet insurance policy there is- and kept coming back to Pets Best. It was not the least expensive- but it offered a better range of coverage than most. Our first claim did take longer than I expected for reimbursement- and I would prefer more specific updates on the process, but the reimbursement (for spay/neuter) was for the amount as advertised. When I called to inquire about the claim status, the representative was quick to answer and was helpful.
Insurer: Pets Best
By: Marlane
Quick response to the claim.
Quick response to the claim.
Insurer: Fetch
By: Leticia
Met life has been awesome
Met life has been awesome! They have cover everything. Whenever I have any questions, they are always very knowledgeable and helpful when I call.
Insurer: MetLife
By: CATHERINE STETLER
Excellent customer service
Excellent customer service. I received a call back in less than an hour and had all of my questions thoroughly answered.
Insurer: Prudent Pet
By: Carisa Pryor
Embrace is Great
Embrace been great for us. It's very fairly priced, they are great deal with. They Have good customer service and help make emergencies affordable!
Insurer: Embrace
By: Tess
Easy peasy
Filing a claim with Pets Best is a quick and seamless process. It’s easy to upload documents and reason for filing claim. It’s processed timely and deposited directly into my account. Can’t ask for anything more! Thanks, Bests Best!
Insurer: Pets Best
By: Kris
We love Spot ❤️
I have had pet insurance with Spot, since September 2023. I submitted my first claim may 2025. I provided the requested paperwork, and I was told I had met my deductible and they approved the claim. It was as easy as learning to ride a bike! We love Spot ❤️
Insurer: Spot
By: Karen Rogers
Overall Satisfaction, Coverage, Customer Service
The ease of filing. I did a lot of research for Pet Insurance, before choosing SPOT. What I appreciate is the fact that it covers Dental, whereas, most Health Insurance Providers do not. Customer Service has been awesome, since Day 1.
Insurer: Spot
By: Patrick Baker
Spot has always responded immediately…
Spot has always responded immediately and process our claims in a timely fashion.
Insurer: Spot
By: Judith Woodruff
Timely response and covered what was in…
Timely response and covered what was in policy without any issues
Insurer: ManyPets
By: Lisa Levin