219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My claims are handled efficiently and…
My claims are handled efficiently and I’ve had no issues at all with MetLife pet!!!
Insurer: MetLife
By: Judith Rodman
Claim reimbursement takes long time
Claim reimbursement takes long time. Services not covered after I was assured when signing on that 6 mth waiting period and complete coverage. Not happy with outside agents
Insurer: MetLife
By: Micky
This company is becoming a disappointment
If you guys had sent me this a couple months ago- 5 stars. However, now, the app is horrible- you can’t stay logged in like before, always says wrong password and after 3 times of sending a text to my phone I give up. It’s ridiculous. Your monthly premium prices are getting ridiculously high with no explanation, and you email a rep they stop responding, and you call and reps don’t know what they’re talking about and are rude. Putting in a claim now? A pain. It used to be easier you click a couple things upload a document and you’re done. But now? You have to enter the price, the place, the document, more information that’s needed and it’s a pain. It’s a shame too, I’ve had a few people sign up without guys because you used to be a solid company. But now I no longer refer you to people.
Insurer: Trupanion
By: Krystina
I love that they cover pretty much…
I love that they cover pretty much everything. Contacting and communicating with them is easy with fast responses. Its great that they reward you if you stay under your max payout. Claims are straight forward and easy. The only thing that I did like is once my dogs turned 7 my plan went up somewhere almost $50 which was a lot for me. But my babies of worth it so im making it work. Overall I think this is a great pet insurance to pay into.
Insurer: MetLife
By: Erin
Direct and simple
Seems direct and the claim process is relatively easy.
Insurer: MetLife
By: customer
Not click to cancel compliant
Have to call to cancel and they make it very difficult. They did not refund me on day of policy renewal even though I couldn’t reach them by phone day before since they didn’t answer. Pricing is very high, can get better coverage a lot of other places.
Insurer: Fetch
By: Matthew Colligan
Easy Claims and Money Received!
"I have had a great experiene with Pet's Best thus far. I have used them for a couple years now and they are responsive, return the 80% as the policy states, and do not take long to do so. Happy with their service!"
Fair claim review process
Fair claim review process and extremely speedy payment.
Insurer: MetLife
By: customer