219,498+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,498 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,859 reviews

4.9
Healthy Paws

11,183 reviews

4.9
Fetch

5,569 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,012 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 01, 2026

Your team is amazing!!

Your team is amazing!!

Insurer: MetLife

By: customer

Verified May 01, 2026

My claims are handled efficiently and…

My claims are handled efficiently and I’ve had no issues at all with MetLife pet!!!

Insurer: MetLife

By: Judith Rodman

Verified May 01, 2026

Claim reimbursement takes long time

Claim reimbursement takes long time. Services not covered after I was assured when signing on that 6 mth waiting period and complete coverage. Not happy with outside agents

Insurer: MetLife

By: Micky

Verified May 01, 2026

This company is becoming a disappointment

If you guys had sent me this a couple months ago- 5 stars. However, now, the app is horrible- you can’t stay logged in like before, always says wrong password and after 3 times of sending a text to my phone I give up. It’s ridiculous. Your monthly premium prices are getting ridiculously high with no explanation, and you email a rep they stop responding, and you call and reps don’t know what they’re talking about and are rude. Putting in a claim now? A pain. It used to be easier you click a couple things upload a document and you’re done. But now? You have to enter the price, the place, the document, more information that’s needed and it’s a pain. It’s a shame too, I’ve had a few people sign up without guys because you used to be a solid company. But now I no longer refer you to people.

Insurer: Trupanion

By: Krystina

Verified May 01, 2026

Quick and painless

Quick and painless

Insurer: MetLife

By: Anthony Dupee

Verified May 01, 2026

I love that they cover pretty much…

I love that they cover pretty much everything. Contacting and communicating with them is easy with fast responses. Its great that they reward you if you stay under your max payout. Claims are straight forward and easy. The only thing that I did like is once my dogs turned 7 my plan went up somewhere almost $50 which was a lot for me. But my babies of worth it so im making it work. Overall I think this is a great pet insurance to pay into.

Insurer: MetLife

By: Erin

Verified May 01, 2026

Direct and simple

Seems direct and the claim process is relatively easy.

Insurer: MetLife

By: customer

May 01, 2026

Not click to cancel compliant

Have to call to cancel and they make it very difficult. They did not refund me on day of policy renewal even though I couldn’t reach them by phone day before since they didn’t answer. Pricing is very high, can get better coverage a lot of other places.

Insurer: Fetch

By: Matthew Colligan

May 01, 2026

Easy Claims and Money Received!

"I have had a great experiene with Pet's Best thus far. I have used them for a couple years now and they are responsive, return the 80% as the policy states, and do not take long to do so. Happy with their service!"

Insurer: Pets Best

Veterinarian: Francis Animal Hospital

By: Tara

Useful
Verified May 01, 2026

Fair claim review process

Fair claim review process and extremely speedy payment.

Insurer: MetLife

By: customer

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