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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Great customer service. The enrollment over the phone was a great experience.
Insurer: Nationwide
By: customer
SOAP NOTES
SOAP NOTES This is my second year with Metlife Pet Insurance and I believe I have only had 2 claims. My concern is that I am always going back and forth between the doctor and claims department. I think between the Medical Diognses, invoice and description of medication given should tell what was done in the office. Thanks for taking the time to read this.
Insurer: MetLife
By: BARBARA QUATTROCCHI
Megan was Wonderful to work with
Megan was Wonderful to work with. Patient, answered all my questions. Also made good suggestions. Very Helpful!!!
Insurer: Fetch
By: Tom Cremer
Todd was very nice and explained…
Todd was very nice and explained everything.
Insurer: Nationwide
By: Cathy Calabrese
Fantastic customer service
Fantastic customer service. Payments processed immediately, hassle free. Great peace of mind for my fur baby. Highly recommend and would never use another pet insurance. Member since 2021.
Insurer: MetLife
By: customer
It was easy to upload documents from my…
It was easy to upload documents from my vet. Apparently my claim has not been completed yet. I wasn't aware that I had gotten any payment until I checked the app. I'm not really sure if my claim has been completely processed yet.
Insurer: Fetch
By: Jill
We have an injured dog and have been…
We have an injured dog and have been impressed with your very fast claim decisions, all very favorable. Thank you!
Insurer: MetLife
By: customer