224,680+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,680 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Too long to process claims
Too long to process claims. Long wait times on hold.
Insurer: Spot
By: Linda Svenson
The whole application process was…
The whole application process was fairly easy and the turnaround time was excellent. I would highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: customer
Not sufficient value for the cost
After 7 years of being a paying customer of Embrace, the company jacked my dog's insurance from $1197 to $2352 with no change in deductible, % covered or total claims allowed. My dog is 11 years old , 12 pounds and very healthy. Since 2019 I have filed only 10 claims for her mostly concerning her teeth cleaning - all were minor claim payments. I received an email requesting that I contact Embrace for an explanation. Customer service offered me a new policy for ~$800 that didn't't cover any pre-existing conditions like a tooth that needed to be pulled during cleaning. They were obviously cutting older dogs from their membership. Even at $800, I don't feel that I am getting value for money. There are a lot of other pet insurance options.
Insurer: Embrace
By: Virginia Reck
Easy process for claims
Easy process for claims, clear and easy to understand coverage.
Insurer: Healthy Paws
By: francisco foschi
Quick and efficient
Quick and efficient, no issues.
Insurer: MetLife
By: customer
Very easy to file claims
Very easy to file claims, very quick response and refunds.
Insurer: MetLife
By: customer
Extremely easy process and quick…
Extremely easy process and quick turnaround on Claim.
Insurer: MetLife
By: Melanie
Very easy plus I get employee discount
Very easy plus I get employee discount
Insurer: MetLife
By: Scott Tidwell
Fast reimbursements
Fast reimbursements Don't deny coverage
Insurer: Spot
By: Edvin Agadzhanov
Easy process to do reimbursements.
Easy process to do reimbursements.
Insurer: MetLife
By: Charlotte