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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible Cancellation Support
Not allowing cancellations online is criminal. I spent an hour on the phone waiting and no one picked up. I'm not even churning as a customer - I just wanted to switch from tenant to landlord insurance. The app was too dumb to let me do that, so I had to buy a new policy and cancel the old one. Except they won't let me cancel the old one! There is no reason that after 8 years in business, they haven't built it. This is purely to frustrate customers into not cancelling. I've been using sonnet since 2017, but my next insurance policy will not be through Sonnet. Update 11/13: It took them a week to get back to me by email, and the email just told me to call them. What is this clown show?
Insurer: Sonnet
By: Peihong Li
Our dog Ryders had spot insurance for…
Our dog Ryders had spot insurance for over a year now and she recently has to get surgery due to a blockage, Spot helped us get through it by covering 70% or it. We are super grateful to have them as provider. Highly recommend them.
Insurer: Spot
By: Orlando Castillo
Great service
I have nothing but good things to say about SPOT. My pup Bullitt was diagnosed with a luxating patella. The cost of the surgery was expensive. I submitted my claim with the paperwork from the hospital and was reimbursed within a week. Easy to use. Thankfull to have it.
Insurer: Spot
By: Dawn Hoelzer
Always here for our pets
Always here for our pets, never let them down! and price is very competitive.
Insurer: Spot
By: FrenchFry
Very informative and very easy to do.
Very informative and very easy to do.
Insurer: MetLife
By: Trisha Stewart
Many claims are not covered due to…
Many claims are not covered due to reasons that are not applicable. Deductible is high.
Insurer: Embrace
By: Jade
Submitting a claim was so easy
Submitting a claim was so easy! I also appreciated the expedient processing time and the fact that Spot worked with my vet to get my dog's medical history since I wasn't able to provide it. It made dealing with the aftermath of the accident and surgery less stressful and took one more thing off my plate.
Insurer: Spot
By: Rachel Schmidt
Quick and easy
Filing a claim with Spot was quick and straightforward — the online process is simple, and everything was processed fast. Reimbursements came through smoothly, and the customer service team was friendly, professional, and easy to reach. Overall, a great experience and real peace of mind knowing they handle things efficiently.
Insurer: Spot
By: Lucie
They’re quick on claims no hassle make…
They’re quick on claims no hassle make it very easy to file a claim and then find out how the claim goes through its process. Figo is a good insurance for all of our pets.
Insurer: Figo
By: Leland