216,890+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,890 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We adopted our pup from a rescue
We adopted our pup from a rescue. It was the rescue that suggested MetLife. Unfortunately our puppy has severe food alertness - Fortunately we have MetLife. We’ve never been challenged on a claim, and the process couldn’t be easier.
Insurer: MetLife
By: BF-Theo
Slow Claim Processing
i"m still waiting for completion of my claim from 10/1
Insurer: MetLife
By: RICH HOFFMAN
Great experience
Great experience. Everything processed fast.
Insurer: MetLife
By: J S
Very good insurance company
Very good insurance company. So far, in my two years with you, you’ve honored your word, provided excellent coverage for my beautiful boy and make submitting claims very easy. I appreciate MetLife.
Insurer: MetLife
By: Stefanie
Easy to submit claims
Easy to submit claims. Quickly reviewed and processed. Excellent insurance!
Insurer: MetLife
By: Robert Garr
I am so impressed with the pet…
I am so impressed with the pet insurance program through MetLife. It has saved me a significant amount of money and the claims are processed quickly and efficiently. Typically; I am reimbursed within 2 weeks or sooner! So glad I have this benefit for my cats!!
Insurer: MetLife
By: customer
They are taking months to pay claims…
They are taking months to pay claims and when I call customer service I get a different story every time
Insurer: MetLife
By: Alison Wallace
Great Service
MetLife processes claims promptly and fairly. I love that they cover emergency care, routine visits, medically necessary procedures, medications, and prescription food – all around great coverage. They have a variety of insurance packages available and as long as they are given ALL information required to process a reimbursement, payment is quickly made. They offer a range of options to receive reimbursement including depositing directly to bank account. This is the only insurance company that allows procedures without placing a cap (for example, dental – most cap at $100, which is laughable). Premiums are reasonable/affordable as is the deductible packages.
Insurer: MetLife
By: Will Not DIsclose-Private