218,219+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,219 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,826 reviews

4.9
Healthy Paws

11,137 reviews

4.9
Fetch

5,485 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,929 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 31, 2025

Nationwide is good at poor customer service

Nationwide had been a good pet insurer for our family until recently when they more than tripled the monthly cost for less coverage. When I cancelled my account with them two days before my monthly payment is due, they took the payment out anyway and since they require payment one month in advance, they now have over $600 of mine that they will not refund for ten days. Not only that, I was not able to remove my credit card from their system when I cancelled. They are definitely not worth my time or money and I am happy to be insured under another company's policy. Poor customer service is obviously far more important to Nationwide than ensuring my dog's health.

Insurer: Nationwide

By: Sarah

Verified October 31, 2025

application for pet insurance

application for pet insurance

Insurer: MetLife

By: Teresa Fortenberry

Verified October 31, 2025

easy to sign up for

easy to sign up for

Insurer: MetLife

By: Danielle Brown

Verified October 31, 2025

Claim process is very easy and quick

Claim process is very easy and quick, and the coverage is as promised.

Insurer: MetLife

By: Steve S.

Verified October 31, 2025

pets

fast and conveient

Insurer: MetLife

By: MARIA MARTINEZ

Verified October 31, 2025

Very happy with Pumpkin insurance

Very happy with Pumpkin insurance, have recommended this to all my pet-owning friends.

Insurer: Pumpkin

By: Joe

Verified October 31, 2025

Quick Claims Processing

First time having pet insurance and didn’t think I needed it. However, I’m grateful to have it as my puppy became sick. He’s had X-rays, blood work, ultrasound, and an endoscopy all of which have been covered by Pumpkin. The claims submittal is user friendly and response time expedient. You won’t regret signing up.

Insurer: Pumpkin

By: Priscilla K.

October 31, 2025

Happy Customer

Best benefits and best care for our best friends.

Insurer: Pets Best

Veterinarian: All Creatures Veterinary Clinic

By: Kristin

Useful
October 31, 2025

Opaque process

this renewal process is not transparent. I get a renewal notice before the enrollment window but no details on renewal terms. Then, I enroll in the enrollment window too. I have no idea if my enrollment terms are different than the renewal terms.

Insurer: MetLife

By: User

Verified October 31, 2025

The easiness and sometimes expediency…

The easiness and sometimes expediency of claims processing is of value. And, the phone representatives that I've spoken to in the past have been polite and professional which I greatly value. K.

Insurer: MetLife

By: customer

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