218,219+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,219 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Nationwide is good at poor customer service
Nationwide had been a good pet insurer for our family until recently when they more than tripled the monthly cost for less coverage. When I cancelled my account with them two days before my monthly payment is due, they took the payment out anyway and since they require payment one month in advance, they now have over $600 of mine that they will not refund for ten days. Not only that, I was not able to remove my credit card from their system when I cancelled. They are definitely not worth my time or money and I am happy to be insured under another company's policy. Poor customer service is obviously far more important to Nationwide than ensuring my dog's health.
Insurer: Nationwide
By: Sarah
application for pet insurance
application for pet insurance
Insurer: MetLife
By: Teresa Fortenberry
easy to sign up for
easy to sign up for
Insurer: MetLife
By: Danielle Brown
Claim process is very easy and quick
Claim process is very easy and quick, and the coverage is as promised.
Insurer: MetLife
By: Steve S.
Very happy with Pumpkin insurance
Very happy with Pumpkin insurance, have recommended this to all my pet-owning friends.
Insurer: Pumpkin
By: Joe
Quick Claims Processing
First time having pet insurance and didn’t think I needed it. However, I’m grateful to have it as my puppy became sick. He’s had X-rays, blood work, ultrasound, and an endoscopy all of which have been covered by Pumpkin. The claims submittal is user friendly and response time expedient. You won’t regret signing up.
Insurer: Pumpkin
By: Priscilla K.
Opaque process
this renewal process is not transparent. I get a renewal notice before the enrollment window but no details on renewal terms. Then, I enroll in the enrollment window too. I have no idea if my enrollment terms are different than the renewal terms.
Insurer: MetLife
By: User
The easiness and sometimes expediency…
The easiness and sometimes expediency of claims processing is of value. And, the phone representatives that I've spoken to in the past have been polite and professional which I greatly value. K.
Insurer: MetLife
By: customer