154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 12, 2025

Reliable

Excellent support friendly staff members, Great rates , On top of our needs as consumers.

Insurer: MetLife

By: Christina Deleon

Verified June 12, 2025

I would like to see processing of…

I would like to see processing of claims be a bit quicker. Also I’m legally blind and have some issues using the app.

Insurer: MetLife

By: Judith Rodman

Verified June 12, 2025

Everything went smoothly and quickly!

Everything went smoothly and quickly!

Insurer: MetLife

By: John K

Verified June 12, 2025

Very prompt

Very prompt, polite and caring staff.

Insurer: Trupanion

By: GB

June 12, 2025

Beware of Hidden Dental Requirements for Coverage

2 stars for nice customer rep on phone when I finally got to them. 0 stars for policy transparency. Buyer beware: if you want any coverage for dental incidents, your dog MUST have had a cleaning within 13 months of signing up or they won't cover ANYTHING dental. Even if you have had previous cleanings in the pet's life as needed. They hide this in fine print. So maybe not the best policy for little dogs who tend to get dental issues.

Insurer: Pets Best

By: Joan K

Verified June 12, 2025

I can not sing the praises of Healthy Paws Enough

I can not sing the praises of Healthy Paws enough. I have been with them for 7 years and am amazed daily by what a great company they are (considering the reputation most insurance companies have.) They review claims quickly, fairly and reimburse you for benefits in a matter of days straight to your bank account. The scope of what they cover is impressive and the yearly increase in their premiums has always been fair and reasonable. I left them briefly a few years back based on big promises made by a competing insurance company. It was a terrible experience. Their competitor took forever to review our claim and in the end came back and covered almost nothing. I came back to Healthy Paws and will never use a different company again. Most recently my dog had to have surgery. Not only did Healthy Paws cover the majority of the cost, they even emailed me to check in on my dog’s recovery a few weeks later. Thank you Healthy Paws for putting my faith back into insurance companies.

Insurer: Healthy Paws

By: Nicky

Verified June 12, 2025

One less thing to worry about …

Our pets have been insured with Trupanion for over 10 years. When we've been faced with tough medical situations with our pets, we have never had to choose between the best care for our pets or making our mortgage payment.

Insurer: Trupanion

By: Georgia N

Verified June 12, 2025

It is easy to use and covers what I need

It is easy to use and covers what I need

Insurer: MetLife

By: Toni Angelo

Verified June 12, 2025

Everything has been great and the…

Everything has been great and the customer service has been really helpful when needed.

Insurer: MetLife

By: Winsor Yuan

Verified June 12, 2025

C'mon man

C'mon man. This company is hands down the best Pet insurance company I have tried. My sweet exotic shorthair had emergency eye surgery and with a couple of document requests after my submission, they had cash in my hand in one week. They are just great. Checkups, dental cleanings, everything is like clockwork.

Insurer: MetLife

By: Rob Mauzy

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