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Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy, efficient and great customer service.
I recommend this insurance to everyone i know that has a pet. I cannot imagine being without it.
Insurer: Nationwide
By: cathleen
sunday visis
Was very relieved to be reimbursed for our visit on a Sunday. Mac was diagnosed with a back issue and had to have x rays. Not only was I relieved our vet (& friend) took the time for an emergency on a Sunday, but SO happy to received a check which helped cover a good part of the charges. Poor Mac has seemed to have issue after issue. It gives a sense of relief to know we have some help in covering what would be very high costs. Thank you!
Insurer: Nationwide
By: Mac
Nationwide is a great insurance company for your pet... very supportive
I am very surprised and happy how supportive Nationwide is... it has given me peace of mind over the years... now that Bella is older they have been great about paying fir services.
Insurer: Nationwide
By: Dana
Back with ASPCA where we belong.
I made the mistake of switching from ASPCA to another provider two years ago and it was regrettable to say the least. I am back with ASPCA and have both of my pups covered with them. I've made 3 claims over the past 6 months and all have been handled very expeditiously with a simple uploading of my vet invoice into the claim application in the member center. So, So glad to be back.
Insurer: ASPCA
By: Desi
Great Pet Insurance
This is hands down the best pet insurance out there. The have done everything they promised when I first signed up. Thanks Nationwide!!!
Insurer: Nationwide
By: Michael
Claims Processing Needs Improvement
I find that the overall claims processing needs improvement, 1, takes to long to pay claims, waiting up to 30 days for claims payment is far to long these days 2. how to submit claims should be more automated. Yes you may offer a claims form with some information pre-filled but then you need to print that form to sign it, then upload that form and then create an email and attach and send off. Does having to sign the form really make a difference. The process should be designed so that you can complete a claim form online and then upload the receipts to attach to it. 3. Receiving payment and having to use another service. Why can't the electronic payment be integrated within Nationwide web app. Now you get a notice that there is a payment=. You need to go to another application to request the movement of $.
Insurer: Nationwide
By: Robert
They will find any excuse to not pay. Even if it means lying.
This company will use any excuse to collect your money and not help you. My dog has been hospitalized for bleeding anally and throwing up and they told me because she's thrown up before they can not cover any of the cost. She has never been to the vet for throwing up and even the vet doesn't understand why they aren't covering this. Highly recommend going with a different insurance company. I'm now stuck with a $3,000 bill because they are lying to get out of covering this.
Insurer: Trupanion
By: Caleigh
Customer service professional
I’m very satisfied with everyone I’ve been in contact with.
Insurer: Hartville
By: Miriam
So Happy with decision to purchase this insurance for our dogs years ago.
We purchased health insurance for our two dogs many years ago. For us it has been so worthwhile. The coverage for both well and sick care is excellent. It makes the decisions about specific tests and unusual care easier knowing we have help with the cost. I highly recommend people with pets to consider getting this.
Insurer: Nationwide
By: Sandra