220,393+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,393 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Filling a claim
Customer service was very professional and helpful with information on filling our claim.
Insurer: Trupanion
By: David Peterson
Kudos on the ease of enrollment
Kudos on the ease of enrollment. Only suggestion would be a way of choosing when the monthly payment is to be taken.
Insurer: MetLife
By: Kathryn Hackney
easy enrollment.
Easy to enrollment and best prices for the coverage they offer
Insurer: MetLife
By: Dana Salyer
Read the fine print before you choose…
Read the fine print before you choose your plan. The deductible is a bit of a scam where they apply your % rate to the eligible expenses before they apply it to your deductible. So if you choose 50% rate, it will take you twice as much money to reach the deductible. I think that’s shady marketing but aside from that we still use this company. They are efficient and easy to submit claims.
Insurer: Healthy Paws
By: EMILY W
Claims are processed efficiently and…
Claims are processed efficiently and questions are answered quickly.
Insurer: Pumpkin
By: Melinda
This company gives us a peace of mind
This company gives us a peace of mind. Very easy to get claims sent in and settled. Refund returns are fast and easy.
Insurer: Pumpkin
By: Joy
Look elsewhere for good pet insurance
Beware. Dishonest company that does not care about your dog once it's a senior. On the positive side, I've always had very fast claim turnaround and little problem with what's covered, and I do think HP is still a great plan for younger dogs -- but they will literally price you out as your pet ages. The language regarding premium increases taken from Healthy Paws own website in 2016 when I signed up was: "Due to the increasing cost of veterinary care, your rates will increase slightly each year." My premium increases were reasonable until last year. Last year my rate increase went from $155.53 to $346.24 (11 year old dog). I expect the next year's premium increase will be so much I will be forced to cancel. Of course at this point my pet has pre-existing conditions so another carrier will not be an option. They never even responded to my email inquiry about my rate increase. Look elsewhere! I so regret trusting this company with my best friend's health.
They were fast and quick in processing…
They were fast and quick in processing my claims. All information is provided in explanation of benefits
Insurer: Healthy Paws
By: Stacy
The best very helpful
The agent was really helpful and understanding of what I was looking for .
Insurer: Nationwide
By: Jesus Garza
Customer service is great
Customer service is great! Always available to answer questions. Claim process is also good.
Insurer: MetLife
By: customer