154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

234,977 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,305 reviews

4.9
Healthy Paws

10,736 reviews

4.9
Fetch

27,409 reviews

4.9
Trupanion

62,914 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 03, 2025

Medical documents not read thoroughly

Medical documents were submitted as requested along with an amendment on the notes. I did not recieve the full reimbursement due to a pre existing diagnoses according to adjuster . I had to resend the physician notes for clarification and now waiting for the case to be reviewed. Takes too long to recieve reimbursement.

Insurer: Embrace

By: Natasha Day

Verified December 03, 2025

If only people health insurance worked…

If only people health insurance worked this fast! Submitting a claim was fast and easy. Very impressive! My claim was processed and I was reimbursed within days of the incident.

Insurer: Embrace

By: Tara Hinderliter

Verified December 03, 2025

Very simple and easy to use

Very simple and easy to use. I feel better knowing my fur baby is protected.

Insurer: MetLife

By: Brittany Crockett

December 03, 2025

still processing my claim after 3 months and now policy is no longer active

It's been more than 3 months since my dog passed away and I made the claim. The claim status remained as "processing" and now, I can't even log onto the portal because i don't have an active policy anymore. How am i supposed to get my money? Am I getting scammed?

Insurer: Pets Plus Us

By: Katie

Useful
Verified December 03, 2025

Great and quick

Great and quick

Insurer: MetLife

By: Uriel Garanzuay

Verified December 03, 2025

This was a smooth and FABULOUS process

This was a smooth and FABULOUS process. I am so thankful that my vet suggested insurance for my pet.

Insurer: Pumpkin

By: Noralyn Giles

Verified December 03, 2025

Delaney was Awesome she helped me with…

Delaney was Awesome she helped me with my issue and was very knowledgeable. Explained how to process my claims. It’s so nice to hear a pleasant person.

Insurer: Prudent Pet

By: Lynn Simmet

Verified December 03, 2025

Franklin

Reaching Franklin was the best part. Calm, informative and very patient. Made the return process easy and efficient

Insurer: Nationwide

By: Martha Neil

Verified December 03, 2025

It was easy to navigate

It was easy to navigate

Insurer: MetLife

By: Andrea Rivera

Verified December 03, 2025

It was easy and informative.

It was easy and informative.

Insurer: MetLife

By: Mark Smith

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