218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I received the reimbursement that I…
I received the reimbursement that I expected. I just forwarded the invoices on to MetLife and they took care of me within a week or so.
Insurer: MetLife
By: Chris R
General opinion about the service
I'm having a really good experience every time I use the insurance for my dogs. Specially with one.
Insurer: MetLife
By: Cynthia
Metlife was fast and they are…
Metlife was fast and they are affordable.
Insurer: MetLife
By: customer
Ever since going with sonnet I havent…
Ever since going with sonnet I havent had any problems or issues with getting things answered or resolved I am currently having a hard time where there is some corrections but they got on it as soon as they can and doing there part
Insurer: Sonnet
By: Korlaia Paul
Save Your Time and Energy
I have spent hours out of my year dealing with Sonnet Insurance's consistently poor customer service. Been a customer since Sonnet shortly after it was founded in 2017 and I am very excited to move on. Someone from Sonnet will likely respond to this review to try and save face for prospective customers reading this and I would recommend the person from Sonnet responding to this: reconsider, and dedicate your time actually speaking to customers. When someone has a problem, pick up the phone. Hours waiting to get through to someone and this has happened several (more than 8) times throughout the year. This should be investigated both internally and by FSRA. Excuses like: "it's a Monday," or "Had to get someone else to review it, sorry it took you to follow up with me to get a response weeks later." Habitual insanity. To prospective customers: please let me save you time and energy; you are way better off going with another company that is not Sonnet. Takes a lot for me to leave reviews and I hope this gets to the right person to make a positive change at your business.
Insurer: Sonnet
By: Jeremy B.
Great value!
Quick turn on claims. Friendly customer service reps.
Insurer: MetLife
By: CK
Honestly the best there is
Honestly the best there is, I am so thankful for them and my furbaby is alive and they don’t hassle you
Insurer: MetLife
By: ViVienne
Enrollment was simple and straight…
Enrollment was simple and straight forward
Insurer: MetLife
By: Carol L
pet insurance
Easy to use I like that it helps
Insurer: MetLife
By: April McCall