216,375+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,375 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Always easy to communicate with Embrace
I was asked to write a follow up regarding submission of an invoice that got tweaked somewhere along the way. Was No problem whatsoever. Embrace made it easy to email a new copy without going through the rest of the process again. The claim was paid the same day. They were very helpful as they always are. We truly appreciate a business that is so easy to deal with.
Insurer: Embrace
By: susan s
Not worth paying for
Not worth paying so much for when you don’t fully reimburse for the standard issues that happen multiple times a year or when we provide medical notes that say why our pet needs medication or procedures. Ie getting fecal test when our pet had diarrhea for a week wasn’t covered because they already had a fecal test this year.
Insurer: Spot
By: David G
Easy to use
Easy to use. Appreciate Embrace for my fur baby!
Insurer: Embrace
By: Patricia
Amazing
Quick and easy claim process. Customer service is easily accessible, friendly, and able to address concerns quickly. Would stick with MetLife forever
Insurer: MetLife
By: Customer G. L.
I spoke to customer service
I spoke to customer service . The benefits were explained to me. I recently upgrade my police to cover grooming which I really needed since I have my Maltipoo groomed every 4 weeks. I am pleased so far with this policy .
Insurer: Embrace
By: Sandy Schneider-Gonzalez
The app makes filing claims very simple.
The app makes filing claims very simple.
Insurer: MetLife
By: Jen Miller
I love MetLife pet insurance!
I love MetLife pet insurance! Their customer support when choosing a plan for both my cat and dog was unmatched. They really helped select the perfect plan for us. Reimbursement is so easy through the app! I’ve never had a problem being reimbursed in a timely manner. Absolutely worth the money!
Insurer: MetLife
By: Katie
Enrolled through USAA
Enrolled through USAA. Easy to select desired coverage, premiums reasonable. Since the policy just started no experience with claims or benefits.
Insurer: Embrace
By: Philip
Reliable, responsive provider
We've had metlife pet insurance for at least a couple of years now. Payouts are prompt and consistent, and customer service is very knowledgeable and kind.
Insurer: MetLife
By: Grace