218,115+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,115 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim Paid
When I got accident and illness insurance on my new puppy, I didn’t expect to have to use it so soon. She has had 2 hospitalizations for gastrointestinal problems with the last one requiring surgery. In both cases, no cause for the blockage was found. Pets Best paid exactly what I expected on both claims with no hassle. Muffin is on prescription dog food now so hopefully she won’t have any more digestive issues.
Doesn't actually cover anything.
I picked the more expensive policy that seemed to cover more for my cat, I thought it said it included pre existing conditions were included. She has been to a lot of vets to figure out what was wrong, and they just denied to pay anything.
Easy to understand
Easy to understand, good prices
Insurer: MetLife
By: Brad Ross
Great Customer Service
I reached out to them to figure out what additional information was needed for a claim. The representative stayed on the phone with me while she checked it out and called others. Within 24 hours I received a detailed note explaining the process and my policy. They did a great job.
Insurer: Embrace
By: William H
Very Happy!
Just really easy to use. Quick response and reimbursement!
Insurer: MetLife
By: Dawn Weaver
Review
Pretty good service, competitive rates. Need to be a little faster on the follow ups.
Insurer: Pets Best
By: JP
Very pleasant and helpful customer…
Very pleasant and helpful customer service
Insurer: Fetch
By: Holly Wiley
Submitting claims is so easy and quick…
Submitting claims is so easy and quick reimbursement
Insurer: Spot
By: Seraphin Medeiros
Karley was very helpful in getting our…
Karley was very helpful in getting our dog signed up for insurance. You can tell she really enjoys her job!
Insurer: Fetch
By: marissa pilcher
Excellent Service and Quick Claims process
My experience has been excellent! The claims process was quick and easy, and the team responded in a timely manner every step of the way. I am more than pleased with the service and would definitely recommend it to others.
Insurer: Healthy Paws
By: Lisa T