154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 23, 2025

I have 3 dogs on your insurance and…

I have 3 dogs on your insurance and always get great service. I was a customer with other pet insurance and by far you guys Rock!

Insurer: MetLife

By: Debbie and Edgar Berger

Verified June 23, 2025

First time pet insurance claims

I am unfamiliar with dog insurance so I am not sure how to properly make a claim. There was information missing from the start and its been over a month. I still dont have my money to be reimbursed. I was told during my 3 rd call that in 24 to 48 hours I wpuld receive email. That was Friday June 20. Still have received no email. It looks like something is happening on the app but no email. I really could use the money like now for all of this. I need to pay my credit cards back so this has been a pretty frustrating process. Everyone was polite and helped update my case but I justvhave tonkeep calling to inquire aboutbwhats going on woth my multiple claims.

Insurer: MetLife

By: Ami Alexander

Verified June 23, 2025

Always help representatives when I call…

Always help representatives when I call with a question or problem.

Insurer: MetLife

By: Robb Morss

Verified June 23, 2025

They are very helpful every time I call…

They are very helpful every time I call they explain all my options for my dog

Insurer: MetLife

By: Sandra Juarez

Verified June 23, 2025

Process was very simple.

Process was very simple.

Insurer: Nationwide

By: customer

Verified June 23, 2025

MetLife comes through again.

This was not my first time submitting a claim. I have had good experiences in the past, and was expecting more of the same with my most recent claims. Once again, MetLife provided overall excellent service. I was very happy with the ease of submitting claims, the fast review of the claims, the clear explanation of what was covered, and the final decisions on paying the claims.

Insurer: MetLife

By: Dan R

Verified June 23, 2025

Slow on payment of claims.

They are really quick to let you know they have reviewed your claim. but then you wait and wait for the check to arrive.

Insurer: MetLife

By: Robert Witham

Verified June 23, 2025

Very pleased!

You responded very quickly and communicated with me through out the process. Then processed my claim very quickly as well.

Insurer: Spot

By: Lisa Calkins

June 23, 2025

easy process now that I am used to it

easy process now that I am used to it. In the past I have been reimbursed quicly. Hoping that continues....

Insurer: Embrace

By: Jane Bentley

June 23, 2025

Embrace makes it so easy to file a claim

Embrace makes it so easy to file a claim

Insurer: Embrace

By: AvardWalker

Compare top pet insurance providers plans.