154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 24, 2025

So far my experience has been good

So far my experience has been good. For the most part they review and process your claim within the time they say they will. I haven't had any major issues with them.

Insurer: MetLife

By: Annmarie Robert

Verified June 24, 2025

MetLife Pet Insurance has met all of my pet's needs in terms of coverage.

MetLife Pet Insurance has met all of our needs in regard to reimbursement of out-of-pocket expenses for our pet. When I've had to call them to make inquiries, their staff has always conducted themselves in a friendly, professional manner and they have always resolved any concerns that I have. I am extremely pleased with their pet coverage.

Insurer: MetLife

By: Sandra Hartford

Verified June 24, 2025

Trupanion is amazing

Trupanion isamazing! I've had my dog covered for 10 years now, and he recently had to have major surgery. Trupanion reimbursed us within 48 hours! They also followed up to say that they could have paid the vet instead of us having the out-of-pocket expense. The customer service at Trupanion is amazing. I highly recommend them!

Insurer: Trupanion

By: Elisa

Verified June 24, 2025

Pet Insurance

MetLife Pet Insurance is wonderful and the App is very easy to use.

Insurer: MetLife

By: MARY WASSON-TRIPLETT

June 24, 2025

Making a claim during a sad

Making a claim during a sad, hard time because of the loss of our 15 month old kitty, was easy and straightforward. It was the only thing easy during this hard time!

Insurer: Embrace

By: Lori Mocco

Verified June 24, 2025

I love the app

I love the app. it is fast and efficient.

Insurer: MetLife

By: Fernando Morales

Verified June 24, 2025

I love have this for my dogs

I love have this for my dogs. It's relief that I don't have worry about taking in to vet.

Insurer: MetLife

By: MARIBEL RENTERIA LAVOIE

Verified June 24, 2025

Easy to complete claim forms

Easy to complete claim forms

Insurer: MetLife

By: Charmaine

Verified June 24, 2025

The response time for claims is great

The response time for claims is great. My cat is on prescription food, so I submit claims every few months, reply time and reimbursement is fast, and I love that it is sent via Zelle.

Insurer: MetLife

By: Sarah White

Verified June 24, 2025

the customer service is great

the customer service is great. the people try to help. the turnaround times, for a claim is rather long. took 30 days my last claim, for a blood test and stated what it was for on the receipt. even with meds now i get soap notes. the turnaround time way to long. i have called and checked said was fine. agents dealing with claims should know if something else is needed not making someone wait ten days/

Insurer: MetLife

By: Jan Malmos

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