219,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Glad I have them
I adopted a 2 yr old American Pitbull I've had her a yr now. We've had a couple of accidents & illnesses. Pets best has been there for us throughout each incident. They even checked on her recovery. They are quick in processing claims & reimbursement payments. I'm glad I have them for my dog.
Insurer: Pets Best
By: Kimberly
Never had an issue
I have never had an issue with Pets Best (PB). From the puppy stage to recently having to put our ~10 year old dog down, PB has always been there. The team even sent a card after our dog passed. Of all the companies I have dealt with in life, there are very few that I have come across that match PB's sincerity, customer service, and reasonableness.
Insurer: Pets Best
By: Lee
Do what you it takes so they can do their job.
When we have a claim, we always turn in all paper work that it takes to make our claim easy for Pets Best to process our claim. Do your job and they can do theirs. Take care of your pet's problems quick, before they get serious.
Insurer: Pets Best
By: Rose
Super happy
I've been using pets best for years super happy with their service and coverage :)
Insurer: Pets Best
By: Kim
Easy and efficient
The process to submit the claim was easy and efficient. The decision was delayed due to volume which was communicated via email after the "normal" processing time period disclosed upon submission. It was several weeks after when I received a final notification. The periods of silence pulled my overall rating down.
Insurer: Pets Best
By: Scott
I really like Pets Best
Very quick response time. If my claim is eligible for reimbursement I am paid very quickly. I really like Pets Best.
Insurer: Pets Best
By: Patricia
Always explained well prompt and easily dealt with.
Always explained well, prompt and easily dealt with.
Insurer: Trupanion Canada
By: Dawn
Surprised to see the payment in two days !
Surprised to see the payment in two days !
Insurer: Trupanion Canada
By: Shinji
very good pet insurance
very good pet insurance
Insurer: Trupanion Canada
By: Elizabeth
Fast easy submission of claim
Fast easy submission of claim
Insurer: Trupanion Canada
By: Sherri