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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Positive experience with SPOT
After submitting all required paperwork our claim was processed in less than ten business days.
Insurer: Spot
By: Michelle
Spot Ins was easily navigated to file a…
Spot Ins was easily navigated to file a claim. The response time was extremely quick. Every step of the process was convenient and easy to follow.
Insurer: Spot
By: Mary Clark
Great company
We have had MetLife for about 3 years now. And they have been great we have a Saint Bernard which has had some medical issues and MetLife has been wonderful with any information we needed about our policy and the coverage that we have on him is fantastic, it makes life so much easier.
Insurer: MetLife
By: Jerri lang
I've been really impressed Embrace Insurance—pet insurance that works…
I've been really impressed with Embrace. They keep you updated on claim status right away instead of leaving you guessing, and more importantly, they actually pay out claims promptly. After being skeptical about pet insurance, Embrace changed my mind. No runaround, no endless paperwork battles—just straightforward service when my pet needed care. If you're looking for pet insurance that isn't a hassle, I'd definitely recommend giving them a try.
Insurer: Embrace
By: sup
I love the communication about the claim
I love the communication about the time to completing the claim review. It keeps me from wondering if you are working on it. Good written information in emails. Thank you
Insurer: Pets Best
By: Kathleen Bucklew
What good is a chat with a Vet if no…
What good is a chat with a Vet if no one ever replies. Very very disappointing.
Insurer: MetLife
By: customer
The best insurance I've ever had.
The best insurance I've ever had. Our girl piper has had a healthy 7 years, and we started our policy with embrace when she was 4. We hadn't had a need to use it yet, but in her 7th year she started having some non-fatty masses appear. This was really scary, but after she was scanned and settled, we submitted our claims to embrace. They ended up covering 80%+ of the cost of these procedures, and have made us very comfortable with the idea of taking care of our girl. I can't imagine the decisions we'd have to make if we didn't have Embrace. 11/5 stars.
Insurer: Embrace
By: Jacob Hebert
Great service
I have been with Pests Best for over 5 years and they have always had a great turn over with claims and their costumer service is great.
Insurer: Pets Best
By: Susan Bhalla
Very good experience
Very good experience, representative was very helpful and informative.
Insurer: Prudent Pet
By: David Larson
Flawless Experience
My cat Luna had to have surgery and when it came time for payment my vet received payment directly from Trupanion immediately. There was not one issue and made an already stressful pet situation so much better. I am so pleased to have your company for my pet insurance. Truly the best customer service. Thank you! 🙏🏻 ⭐️⭐️⭐️⭐️⭐️
Insurer: Trupanion
By: Deborah