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Pet parents across the U.S. and Canada have left over 218,948 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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DO NOT WASTE YOUR MONEY HERE
DO NOT WASTE YOUR MONEY HERE...I believe I've had Pets Best since July of this year. Each time they take longer and longer to process the claims. I submitted one claim on Sep 9th and it is now Oct 4th. I've yet to receive any money back and I don't know if they'll even end up covering anything (his last set of vaccinations including rabies shot) because for his 2nd set of shots they said we were at our limit. NOT ONLY have they not fully processed my claim but this very morning they charge me for their monthly payment (close to $100) rolling my eyes so hard.
Insurer: Pets Best
By: Rebollar Drea
Quick and easy claims process -- excellent customer service!
If my dog needs a procedure, I don't hesitate because of cost because I know I will get a lot of money back through Healthy Paws. It's really great peace of mind! Submitting a claim is incredibly easy and I get my money back through direct deposit. The team has even followed up after a surgery claim to see how my dog was recovering.
Insurer: Healthy Paws
By: Megan
Very long claim process time
Prices go up yearly. Claim process takes week, so even though they say they will pay the vet directly no vet will wait weeks for payment so you have to pay up front. Then they mailed the reimbursement check to the hospital even though I filled out all of my bank account information through the app for reimbursement.
Insurer: Pets Best
By: Kelsey
Would'nt change inshurance companies for nothing. You guys are the best.
Thank you for always checking in on Doobie. He is doing real good despite his cancer which is thank god not growing. he is playfull and acting like a typical dog he is very happy and active for a 14 year old. i will still have him scanned with the ultra sound and xrays to see whats happening but for now hes good. Thank you again for your prompt claim responses. Laurie Howbert
Insurer: Nationwide
By: Laurie
I submitted my very first claim on sept…
I submitted my very first claim on sept 18,2019. Today is October 4th, 2019. Been reading so many bad reviews I thought I’d check my claim and to my surprise 16 days later it just says received. It’s probably sitting on someone’s desk. I paid my policy in full for the entire year. I’m thinking of cancelling and getting a reimbursement if they even do that.
Insurer: Pets Best
By: Patricia Starr
Efficient
Always helpful and quick
Insurer: Nationwide
By: Dorothy
Emergency surgery
My 2 year old Swissy ate a sock and had to have emergency surgery. The first thing on our mind was getting her the help she needed. Needless to say this was an unexpected and expensive accident. I cannot say enough good things about how simple and good an experience I had with Nationwide. From calling customer service who gave me helpful and useful tips. I would highly recommend to any let parent.
Insurer: Nationwide
By: Ann
Nationwide seems to be a very good and credible pet insurance company. They pay customer claims promptly, and justly. Keep up
Nationwide seems to be a great company to insure one's pets.
Insurer: Nationwide
By: Mary
Big claim
It took a long time to process this claim but, given the size of the claim, that was understandable. The premiums are quite high and for previous pets, this seemed questionable. However, our current cat had an unusual problem that was difficult to diagnose. We hope we now understand what this chronic problem is. This time around, the insurance was well worth it.
Insurer: Trupanion Canada
By: Anthony
Lifesaver!
Absolute lifesaver. Fast and easy reimbursements, everything they claim to be and more!
Insurer: Nationwide
By: Millie