208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I spoke with Carter
I spoke with Carter, and he gave the best service ever. Explain everything and was very helpful with understanding the quotes for my rabbits. Thank you for your excellent customer service Carter!
Insurer: Nationwide
By: Jennifer
I’ve submitted 2 claims so far and it’s…
I’ve submitted 2 claims so far and it’s been so easy to do. I get reimbursed quickly every time. I love Spot Insurance.
Insurer: Spot
By: Janyne Wiley
Quick and easy claim process.
Quick and easy claim process.
Insurer: MetLife
By: Oreo’s person
Great Experience!
We have had Healthy Paws Pet Insurance since our dog was just 8 weeks old. Aside from minor issues over the past 6½ years, she’s been incredibly healthy — until two weeks ago. I noticed a bright pink dot in the center of one of her rear teeth. A quick check suggested it could be a cracked tooth with visible pulp and possible abscess. Our family vet confirmed it was very likely an abscessed, cracked tooth with exposed pulp. We were able to get in with a canine dental specialist within 48 hours. The treatment required a triple root canal. We put down a $4,900 deposit the morning of the procedure and ultimately paid $5,200 out-of-pocket that day. It was stressful — both medically and financially — but everything went smoothly, and we brought our girl home that evening. I submitted the claim to Healthy Paws the next day. While I’ll be honest that my experience with phone customer service was not particularly helpful (I spoke to two representatives who referred me back to my policy for clarification), the email communication and claims process were excellent. Within 24 hours, I received an email requesting our primary vet’s information and health records, which were handled directly between Healthy Paws and our veterinarian. Within 48 hours, we received our Explanation of Benefits showing $4,500 of the $5,200 was covered. Another 48 hours later, the reimbursement was directly deposited into my bank account. We are extremely pleased with the coverage and the speed of reimbursement. When faced with a $5,000+ unexpected dental emergency, the insurance worked exactly as we hoped it would. We’ve since been contacted by other pet insurers, but based on our experience and long history with Healthy Paws, we plan to stay with them for the duration of our dog’s life. Highly recommend.
Insurer: Healthy Paws
By: Patrick Chadd
Sick kitten sticker shock.
When I adopted a new kitten I got the insurance not sure if I would need it or not. She seemed healthy at the time. Three days later she got sick snd had to go to the vet twice! I am so glad I purchased Fetch insurance. The submission of claims was easy and I can’t believe how fast they paid the claim. I don’t know what I would have done if I had to come up with that kind of money myself. I will be keeping Fetch.
Insurer: Fetch
By: Desiree Goldsmith
Working with Russell was so helpful!!
Working with Russell was so helpful as I navigated my new insurance policies with Fetch. He was thoughtful, thorough and timely in his answers. My conversation with him made me feel even more confident in my decision to choose Fetch.
Insurer: Fetch
By: Cat
Easy Experience!
Reimbursement was always clear and fast! My cat was with Healthy Paws since he was a kitten and he's 5yr now. I enjoy this journey with Healthy Paws!
Insurer: Healthy Paws
By: Oz
I would give 0 stars if I could
I would give 0 stars if I could. Fetch is a scam. My rates went up by hundreds of dollars each year even as I reduced coverage each year to try to lessen the blow. This fall they misinformed me about the cancellation policy when I called about my rates being raised exorbitantly. Then they were not able to help me cancel when I called before my policy renewed, then they lied about when I first called them and stole my money after I paid them thousands of dollars over the years without making any claims. Update: In their reply to my review they continue to lie. The initial call they are referring to was to discuss options which included me asking about cancellation policy (when I was misled about). I called again before the policy renewed to cancel but the person I reached told me they could not help me cancel because they were not authorized to help me cancel. Fetch refuses to give me transcripts/recordings of my calls. They've said feel free to call us anytime but they have stopped replying to my communication with them and also refused to give me a phone number/extension to reach a supervisor directly.
Insurer: Fetch
By: Monica E
Josh explained the plan so I understood…
Josh explained the plan so I understood it.
Insurer: Fetch
By: Cynthia Frances
It was very easy to file my claim and…
It was very easy to file my claim and it was processed very quickly as well.
Insurer: Spot
By: CindyF