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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to file a claim
Easy to file a claim. Able to call and speak with a human.
Insurer: MetLife
By: Lorraine P
Great claim service
Great claim service. Fast response
Insurer: MetLife
By: customer
Peace of Mind for Pet Parents with MetLife Pet Insurance has been a…
MetLife Pet Insurance has been a fantastic choice! It’s truly cost-effective without sacrificing coverage, and their team responds quickly whenever I have a question. The payment process is simple and stress-free, and I love that they offer great plan options to fit different needs. One of the biggest perks is the employer payroll deduction—it makes managing payments effortless. Plus, their app is super easy to use, which makes filing claims and checking benefits a breeze. Overall, MetLife makes protecting my pets affordable, convenient, and worry-free. Highly recommend!
Insurer: MetLife
By: Elsa’s Mom
My small dogn to medicine…
My small dog had a reacion to medicine prescribed by her vet from an emergency visit. I felt bad having to submit another claim so soon but Fetch was great and processed the claim promptly. I am so pleased with my choice of Fetch when I got my puppy almost 3 years ago. They have so many included benefits to help take care of our pets.
Insurer: Fetch
By: Terry
My cat had a 2 illnesses back to back
My cat had a couple back to back medical issues that required multiple visits and prescriptions for him to get back to feeling like himself. MetLife eased the stress with an easy claim process, quick review and reimbursement for the claim. I would highly recommended MetLife for your pet insurance
Insurer: MetLife
By: customer
Easy claims
Easy claims, great platform. Worth the piece of mind!
Insurer: Spot
By: Stephanie
Outstanding Support and Customer Service
Every part of joining Trupanion has been impressive. I had compared so many pet insurances before signing on and Trupanion offed excellent and instant customer service and support. My pet had to have surgery and Trupanion was there for me every step. I am SO glad We joined the Trupanion family!!!!
Insurer: Trupanion
By: Kathleen
Good customer service and support
Customer service was quick and courteous in resolving my problem and answered my additional questions knowledgeable and efficiently.
Insurer: Nationwide
By: Misty Bradley
MetLife is worth the cost of insurance…
MetLife is worth the cost of insurance because they actually cover many things and our other pet insurance we had for the past 6 years, didn’t.
Insurer: MetLife
By: Jamie G
SCAM
I’ve been trying to cancel my subscription and the company has made it nearly impossible to do so. I have screenshots showing that: • There is no cancellation option anywhere on their website. • Their chat service provides no cancellation path or instructions. • Their Help Center returns no results when searching “cancel.” The only cancellation method they provide is calling in, but when you call, you’re placed on hold for hours. This means there is no actual way to cancel, which feels intentionally obstructive. At this point, I’m going to dispute the charges through my credit card and report the transaction as unauthorized since they’re not allowing me to cancel through any reasonable means. This isn’t the first issue I’ve had with them. My dog contracted leptospirosis, a condition explicitly covered under the policy at the time, and they still spent six months fighting the claim before finally reimbursing me. When an insurance company refuses to honor coverage you paid for — and then makes canceling nearly impossible — that’s unacceptable.
Insurer: Pets Best
By: Jen E