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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great pet insurance!
Our dog has been with Healthy Paws insurance since 2019 and we are thrilled with their service. We used them first in California and now in Georgia. The customer service is fantastic and they process claims very quickly. Our dog recently needed a knee surgery and they have been amazing throughout the whole process. Highly recommend!
Insurer: Healthy Paws
By: Christine M
So very easy to work with
So very easy to work with. I'm very pleased with Embrace.
Insurer: Embrace
By: Debra Kamino
Fantastic service
Great service, very prompt and excellent service in submitting claim and fairness in review of claims with insurance provisions in policy!
Insurer: Embrace
By: Jonathan Tanz
Very responsive with claims and easy to…
Very responsive with claims and easy to understand breakdown of coverage
Insurer: Spot
By: wendy cobian
You are great.no problem submitting claims or getting paid. Thank you.
You are great.
Insurer: MetLife
By: Beth Cohen
MetLife Pet Insurance does not…
MetLife Pet Insurance does not acknowledge receipt of claims sent in by Veterinary staff on the actual day of service. Insured then has to send in claims as an email attachment. The claim is acknowledged as having been received and the clock starts ticking for processing at that time. No explanation is given as to what happened to the first submission.
Insurer: MetLife
By: customer
I love MetLife Pet Insurance
I love MetLife Pet Insurance for many reasons , my claims have been completed as they say within 5-10 days , and that’s if your Vet does the notes correctly and I have the best Vet. If ever I have a question there customer service representative’s go above and beyond, always willing to help and explain anything if needed , kind and caring . My payment I receive immediately when the claim is complete and it’s direct deposit , the website is very easy and you don’t have to fill out much , send a copy of your bill along with your paper work it’s been a great experience so far and I have two dogs covered .
Insurer: MetLife
By: Maryann Mazza
Didn't accept me right away
Didn't accept me right away, never had that happen. Not interested in them for insurance now.
Insurer: Nationwide
By: customer
Easy to submit claims
Easy to submit claims, claims are resolved quickly and as expected.
Insurer: MetLife
By: Wolfgang Leitermann
Easy claim process
Easy claim process, next day notification of claim payout!
Insurer: Embrace
By: Robert