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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Knowing that my pets are covered by Met…
Knowing that my pets are covered by Met Life gives me peace of mind. Met Life makes it easy to submit your pets claims, and are always available and willing to help in any way
Insurer: MetLife
By: Ursula
Highly recommend
Highly recommend! Always easy to contact and they have such a smooth process for claims. I am so thankful we have Embrace for our two fur babies!!
Insurer: Embrace
By: Kahleena
Expensive dog injury trupanion was easy…
Expensive dog injury trupanion was easy for hospital to bill and reimburse!
Insurer: Trupanion
By: James Foley
Website makes it very easy to submit a…
Website makes it very easy to submit a claim. however last year it took almost a month for me to receive reimbursement. Website said up to 10 days. I would also like to mention, for dogs to get vaccination's only, it does not require a visit with the veterinarian. A vet tech can give vaccinations. Please do not ask for SOAP notes for this type of visit. The appt is barely 10 minutes. Most times they do not have Soap notes so it's an inconvenience to keep asking them to provide me with something I can submit to the insurance.
Insurer: MetLife
By: MELISSA
A referral from friends and my employer…
A referral from friends and my employer offers met life. It’s been a great experience.
Insurer: MetLife
By: JACQUELINE MITCHELL
It's so easy to submit claims and they…
It's so easy to submit claims and they get processed quickly!
Insurer: MetLife
By: LINDA DOHERTY
Fair insurer
Fantastic service, occasional delays with regards to claims and thorough checks of medical records to ensure reimbursement of claims are compatible with the terms of coverage. We had some denials, but with veterinarian records and notes we prevailed on claims. I think this insurer is fair, and as an insured, I am incredibly thankful for that. I highly recommend MetLife pet insurance, I hope this quality of review and reimbursement stays consistent and does not change their terms. It’s something you want to seldom use but it’s reassuring knowing MetLife is there to ensure proper review of claims within terms of the contract and fair processing.
Insurer: MetLife
By: DJ
Great insurance on many levels!
Never had an issue with this insurance. Their coverage is comprehensive, consistent and complete. Customer service is very good! Patient , understanding , empathetic and effective at resolving any issues.
Insurer: MetLife
By: Laura Andert
I LOVE my experience with Embrace
I love my experience with Embrace. They process your claims so quickly, normally the same or next day which is unusual for any insurance claims. Very happy with my experience with them and we've used them for over 10 years. I would highly recommend them to anyone.
Insurer: Embrace
By: Linda Nakama
Great experience
Great experience, quick payment no issues
Insurer: MetLife
By: Brianna Smith