154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 27, 2025

Both reps I spoke with were patient

Both reps I spoke with were patient, personable and totally resolved the issue! This was an enjoyable experience! Thank you!

Insurer: Nationwide

By: customer

Verified June 27, 2025

Easy to use and fast service

I have 2 cats under a year old, and I use MetLife to cover any emergency expenses, routine vaccinations, and prevention medications. It’s a little pricey, but they reimburse within about a week of submitting your claim provided you send in the right documentation, which my vet was super helpful with. Their app is super easy to use and I’m able to see how much is left available in both of my cats reimbursements just by logging in!

Insurer: MetLife

By: Emily Macleod

Verified June 27, 2025

Great Pet Insurance

Excellent coverage options at reasonable prices. Easy to submit claims online with quick processing times.

Insurer: MetLife

By: Robert Garr

Verified June 27, 2025

ED Visit related

Called while in a ED just to clarify policy information and the rep was very kind and professional. No issues with submitting pet ED visit claim. Made the emergent visit less stressful.

Insurer: MetLife

By: Ginelle Lamela

Verified June 27, 2025

I have no complaints about Nationwide

I have no complaints about Nationwide. All my claims were covered promptly. The only thing is that our plan was cancelled and we had to move to another plan which turned to be more expensive.

Insurer: Nationwide

By: Inessa G

Verified June 27, 2025

Met-Life app is so user friendly!

The met-life app is very easy to Use when submitting & tracking claims.

Insurer: MetLife

By: Chris M.

Verified June 27, 2025

Amazing customer service

Alex was great! he walked me though everything and helped me find the best plan! I just cancelled Lemonade after a month; you could barely get someone on the phone and the app was a pain in the dupa!

Insurer: Nationwide

By: customer

June 27, 2025

MR.Joe

The Costumer representative was very professional, understanding, patient and knowledgeable… Thank you for my first time using this insurance……

Insurer: Embrace

By: Ivan

Verified June 27, 2025

Takes too long for review

Takes too long for review, approval and payment. It’s not 3-5 bus days!

Insurer: MetLife

By: Danilo Riggio

Verified June 27, 2025

This pet insurance is amazing

This pet insurance is amazing, great monthly fees, you pick your needs, and customize your plan. When my dog needed surgery, it was no problem, I was reimbursed in 3-5 days. I highly recommend this pet insurance!

Insurer: Spot

By: Kathleen

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