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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Both reps I spoke with were patient
Both reps I spoke with were patient, personable and totally resolved the issue! This was an enjoyable experience! Thank you!
Insurer: Nationwide
By: customer
Easy to use and fast service
I have 2 cats under a year old, and I use MetLife to cover any emergency expenses, routine vaccinations, and prevention medications. It’s a little pricey, but they reimburse within about a week of submitting your claim provided you send in the right documentation, which my vet was super helpful with. Their app is super easy to use and I’m able to see how much is left available in both of my cats reimbursements just by logging in!
Insurer: MetLife
By: Emily Macleod
Great Pet Insurance
Excellent coverage options at reasonable prices. Easy to submit claims online with quick processing times.
Insurer: MetLife
By: Robert Garr
ED Visit related
Called while in a ED just to clarify policy information and the rep was very kind and professional. No issues with submitting pet ED visit claim. Made the emergent visit less stressful.
Insurer: MetLife
By: Ginelle Lamela
I have no complaints about Nationwide
I have no complaints about Nationwide. All my claims were covered promptly. The only thing is that our plan was cancelled and we had to move to another plan which turned to be more expensive.
Insurer: Nationwide
By: Inessa G
Met-Life app is so user friendly!
The met-life app is very easy to Use when submitting & tracking claims.
Insurer: MetLife
By: Chris M.
Amazing customer service
Alex was great! he walked me though everything and helped me find the best plan! I just cancelled Lemonade after a month; you could barely get someone on the phone and the app was a pain in the dupa!
Insurer: Nationwide
By: customer
MR.Joe
The Costumer representative was very professional, understanding, patient and knowledgeable… Thank you for my first time using this insurance……
Insurer: Embrace
By: Ivan
Takes too long for review
Takes too long for review, approval and payment. It’s not 3-5 bus days!
Insurer: MetLife
By: Danilo Riggio
This pet insurance is amazing
This pet insurance is amazing, great monthly fees, you pick your needs, and customize your plan. When my dog needed surgery, it was no problem, I was reimbursed in 3-5 days. I highly recommend this pet insurance!
Insurer: Spot
By: Kathleen