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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Intestinal Perforation Claim
Our 9 and 1/2 year old Weimaraner rescue had a blockage and intestinal perforation on 8/242019. This was a weekend, so we brought her to the emergency vet where they operated on her and kept her for a week. Needless to say the bill was significant, and also complex. The submission of the bill via email was quick, easy and not the least bit stressful. Within a month I had reimbursement for most of the cost without having to submit any additional information. I was kept abreast of the process through email, so I was aware that the bill was being attended to. I have had Weimaraners for over 40 years and because of their propensity to bloat, have had them insured. I have had many different pet insurances over that time and Healthy Paws is by far the easiest to submit claims to and the most conscientious in keeping clients aware of the process. In addition, they followed up to see how my girl was doing post surgery and recuperation. Customer service is A+
Insurer: Healthy Paws
By: Roberta
Overall, excellent pet insurance. Worth the money.
Not cheap, but overall worth it.
Insurer: Nationwide
By: Raphaela
Nationwide is great!!!
Nationwide has been so easy to use. The claims are so easy to file online and I get a response so quickly! I have had no issues and no complaints using them for the past 4 years
Insurer: Nationwide
By: Andrea
Easy, Efficient and Dependable
Each time I have to make a claim, it takes me less than 2 minutes to submit from my cell phone. If I have any questions, their customer service agents are knowledgeable, courteous and efficient. I am on and off the phone without any hassles or long hold times.
Insurer: Nationwide
By: Eric
Thank you for the quicker claim processing time!
It was great not to have to wait almost a month to be reimbursed. Bravo on your expedited claim processing. PS - my cat’s breed isn’t listed - he’s a RagaMuffin.
Insurer: Nationwide
By: Beverly
This is the second dog I've insured…
This is the second dog I've insured through Pets Best. They are absolutely wonderful about paying claims and very quickly! I wouldn't own a puppy without insuring them through Pets Best!
Insurer: Pets Best
By: Martha Courtney Jablonski
Great insurance just hard to online a claim
Great insurance just can’t do online claim
Insurer: Nationwide
By: Pat
So helpful
Nationwide has been so helpful with our furbaby's issue. The claims have been so easy to submit, their communication has been fantastic and their release of funds has been very quick. It was so nice to not have to add one more stressor into the mix when dealing with Kingston's surgery.
Insurer: Nationwide
By: Jennifer
Pet's Worse.
They're just like all the other insurance companies...take your money and slow to never payout. Filed a claim, never received any updates, when I tried to chat with someone online, they never answered the status of the claim. Also said I didn't have a Wellness Plan which I can't seem to find anywhere on the site. Poor services that exploit people who care about their pets.
Insurer: Pets Best
By: David Lopez
Great insurance!
Great insurance for our pet. Very good costumer service and coverage.
Insurer: Nationwide
By: Paloma