219,034+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,034 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Waste of money
I purchased a standard VPI insurance for my dog when she was a puppy, and the coverage was pretty good (I would get back 50-60% of my claim amount, which was great). When they became Nationwide, coverage became terrible. I recently submitted a $1500 claim for my now 11 year old dog to have a cancerous tumor removed from her leg and got only $273 back! Routine care like exams and vaccines has a similar return rate. I had the CareGuard Core, so not the most expensive plan, but not the cheapest either. Completely useless waste of money - I'll just be putting the money into savings in the future and it will be a better deal.
Insurer: Nationwide
By: Emily
Every pet owner should have Nationwide on their side
Nationwide has consistently taken away much of the stress associated with our dog's injuries and surgeries. Our 6 year old English Staff has unfortunately had 3 major surgeries. These are gutwrenching and the surgery and recovery takes a toll on our whole family. But knowing we have Nationwide pet insurance takes a huge stress off our shoulders. I recommend Nationwide loudly and proudly to every dog owner in our circle.
Insurer: Nationwide
By: Erik
Nationwide is on my side
Outstanding coverage
Insurer: Nationwide
By: Marilyn
Don't think twice - go with these guys
I love healthy paws - submitting claims is impossibly easy, they're on it, and they have really come through for me. My senior doxie has had health many health issues this year and Healthy Paws insurance saved me. I elected for the 80% coverage for both my doxies and it has more than paid for itself... they give a discount if more than 1 pet is covered. So very satisfied!
Insurer: Healthy Paws
By: Pam
Claims Process Sucks
Really poor instructions and communications around the claims process and information needed, especially when it comes to provision of medical records. It took me several weeks and multiple calls to get my initial claim processed correctly.
Insurer: Nationwide
By: Laurie
Easy claims submission and good coverage
Our dog got attacked by another dog and had severe injuries that required surgery and rehab. Filing claims with Nationwide has been simple because we can just upload receipts and treatment notes to an email and submit electronically. Also, we've been pleased by how much has been covered - ER visit, surgery, rehab, meds - such a help because it adds. up. We are grateful to have this coverage.
Insurer: Nationwide
By: Ann
efficient and friendly
All of my questions and concerned are answered by friendly and knowledgable people. The claims process could not be easier with the app. Take pictures of my recipients/documentation, submit, then accept payment. A few business days later the money transferred to my bank account.
Insurer: Nationwide
By: Maricella
Money
I don’t have any complaints with my actual service. They have been very good to me for the most part but I will say I have a lot of friends that have purchased dogs lately and when I suggested nationwide I was absolutely horrified when I saw what the premium was. For a puppy my friend was quoted 193. That’s outrageous. I was just told my own policy is going up almost $30 that is a huge champ and I’m currently looking for other insurances. Geico is very reasonable and healthy paws also. There are way more places offering insurance now to be price gauging like that
Insurer: Nationwide
By: Cristina
A very good help with the expensive cost in owning a pet
Thank you for covering a large portion of the cost for our last very visit. The overall cost is owning a pet is overwhelming without some assistance.
Insurer: Nationwide
By: Nancy
Poor customer service
Takes way to Long to get a claim paid. I also tried to chat with someone on the website about it and they would not check into it or discuss it. They simply said they are sorry for the delay And they are experiencing a high claims volume then disconnected our chat. That is what they say every single time! Sounds to me like you guys need to hire more help, The lack of help is certainly affecting customer service! I have been a huge advocate of Pets Best and referred numerous SAR & POLICE K9 here add my Kimber is a SAR K9 and I am a dog trainer. If this service issue doesn't change very soon we will be switching carriers and will no longer be referring anyone to Pets Best
Insurer: Pets Best
By: Deb Campbell