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Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent, quick claim processing
I had 3 Airedale Terriers and ine Cavalier insured with Nationwide. All my experiences were excellent. Quick and competent claim review. Reimbursement as expected or occasionally even better.
Insurer: Nationwide
By: Jutta
I had to get a supervisor involved to…
I had to get a supervisor involved to stop the cycle of Deny and Delay which is a technique Insurance companies use to not pay their portion. I wonder what would happen if I didn't have the Education in the Insurance business to call them on their game and make them pay what they should. I would not recommend this or 2 of the other (Pet Plan and Healthy Paws) Pet Insurances I have tried. Pet Plan was very dishonest. They didn't tell me until they pulled money off my credit card, that the dog had to have a new exam within 2 weeks though he just had his annual exam. By that time I was on the way to California and the dog was in Florida with my brother. I called them they not only refused to cancel it as it wasn't even in effect for two weeks, they pulled an extra month. Discover Card rectified the situation. The game is always the same Deny and Delay hoping the less educated and persistent consumer will give up. The ASPCA supervisor is wonderful. The people that answer the phone are very pleasant. It is the ASPCA Claims department that is not to be trusted.
Insurer: ASPCA
By: BRANCONI/JEANIE M
Worth every penny
Excellent product and customer service.
Insurer: Nationwide
By: David
Fast turn around time on claims
I have had VPI with 3 dogs so far, only insurance company that I trust.
Insurer: Nationwide
By: Michelle
I’m glad I have pet insurance
Process is a bit long but we have confidence the claim will be paid.
Insurer: Nationwide
By: Jeff
Nationwide is on our side!
I highly recommend this game nsurance to all pet owners I meet. Customer service is exceptional.....I don’t get Hope you’re feeling better from my health plan
Insurer: Nationwide
By: Linda
Great service
Nationwide is a great insurance provider for our dog. They have reasonable, competitive rates and the electronic claims process makes it easy.
Insurer: Nationwide
By: Chris
Great service
Love the ease of submitting a claim and the always fast response.
Insurer: Nationwide
By: Jennifer
Very happy with insurance plan and service
Great insurance plan and service.
Insurer: Nationwide
By: Joanne
Pet insurance that has been easy to work with and cover our needs.
Thank you for taking care of Mario, our 9 year old Beagle. You've taken care of coverage of many routine and health issues these past 9 years. He just had surgery on his torn cruciate, and is recovering well so far. Easy talking to customer service in advance, and easy to file the claim.
Insurer: Nationwide
By: Joanne