218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Wasted my time
The service by embrace pet insurance was horrible. I had a claim for an emergency where I took my dog to the vet in July. The claim was not closed until the end of September and they stated it “wasn’t an emergency” I had to call over 22 times to get updates and ask what was going on and the customer service people were always nice but gave me the runaround Always saying “oh some other department is responsible for this” But never connecting me to these other departments like I requested. I don’t have it in me to even argue this claim anymore awls I know is I will be canceling in brace and do not recommend it for ANYONE. I’m sure there’s much better insurances out there for our pets
Insurer: Embrace
By: Julia
It takes way too long for claims
It takes way too long for a claim to be completed. The customer service is good and I have never had any coverage issues but it shouldn't take a month for a claim to be completed. I have insurance for my other dog through healthy paws and the claims take 24 hours to be completed. Aspca is slightly cheaper but the wait to be reimbursed is ridiculous. When I have to pay $1800 for a surgery waiting a month for claim to be completed is a killer
Insurer: ASPCA
By: Dan
Best Pet Insurance !
It's been SO easy submitting claims and receiving reimbursements with Pets Best. We are so glad we made the best choice in selecting you guys for our beloved pup Rocky Shade! You can check him out on Instagram rocky.theaussiedood
Insurer: Pets Best
By: Angie
Easy
The claim process was easy, just took a picture of my receipts and emailed it on the Pets Best app
Insurer: Pets Best
By: Stella
Filing is easy
Filing is easy, updates on the process are prompt and explanation of final determinations are equally prompt. I only wish that my personal health insurance company was as prompt, conscientious and clear in their determinations as Pets Best!
Insurer: Pets Best
By: Linda
Pets Best is best
Pets Best has been amazing! Reasonable and fair in their reimbursement! We have always had either a dog or cats as part of our family and acquiring pet insurance is the best thing we have ever done. Also, in talking to other people, Pets Best is best!
Insurer: Pets Best
By: Fahey
Never a bad experience
Never had a negative experience
Insurer: Pets Best
By: Stephanie
Claims handling
My questions and concerns have always been handled quickly and efficiently.
Insurer: Trupanion Canada
By: Anne
Very satisfied customer for 9 years.
We have found that claims are handled very quickly. We've had Trupanion coverage for the last nine years and have found that the adjudication of claims is very fair and fast.
Insurer: Trupanion Canada
By: David