217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim process takes 2 to 3 months
Its takes 2 to 3 months for Pets Best to process a claim. Even with all the documents, receipts, photos, Vets records and contact information the process is still delayed. My direct deposit has been confirmed/correct bank account but the claims department disregards and mails a check instead. Such a unpleasant exprience..not what I expected.
Insurer: Pets Best
By: Ms.K
Avoid at all cost.
Avoid this insurance company as it refuses to pay out all claims. It has been over 40 days since orginal claim it has not been approved. There are many negative reviews due to issues with them paying out claims. There are other insurance out there with better plans choses one of thems.
Insurer: Pets Best
By: Desoto Wolf
Nationwide allows me to take the best care of my pets without the added stress of worrying about the cost of needed care
Nationwide pet insurance has given us wonderful peace of mind knowing that if our pets need medical care, the bulk of the expense will be covered. Filing a claim is very simple and reimbursement is generally very quick. Our experience with Nationwide has been excellent.
Insurer: Nationwide
By: Laurie
Good coverage ....easy to work with.
While I wish the reimbursements were a bit more the coverage is good. Compared with other companies and am satisfied that this was the right choice.
Insurer: ASPCA
By: Angela
Checking up on us
It was so nice to see an email today from the company that insures Roxanne and checks up on her. We’re going through a tough time right now and it really helps that you care that much. Thank you
Insurer: Nationwide
By: Mark
So far so good...
I have only had this policy since April 2019. So far I have met my deductible and the returns have been very good. Submitting a claim is so easy and you can do it from your phone. Customer service answers all your questions in detail and are very pleasant. They only thing I would want to see change are the rates. They are a bit pricey.
Insurer: ASPCA
By: Lisa
Eazy Teazy
I appreciate the eaze of this policy. Being in the insurance business I especially appreciate the follow up.
Insurer: Nationwide
By: Greg
Treated like royalty.
Easy to FAX claim - Payment received in very short time. Nothing but great service from Nationwide.
Insurer: Nationwide
By: Annette
Strict coverage restrictions for pre-existing conditions.
Needs comprehensive coverage at a more reasonable price. If conditions are excluded from coverage, then an adjustment should be made to the price of the policy as I am covered for less and less but still pay full price. Further, GI exclusions should be specific rather than excluding the ENTIRE system as it is extensive and complex and reduces the number of issues I am covered for whilst paying FULL price for FULL coverage. Further, Online portals, apps, and other platforms need to be optimized, streamlined, made more accessible, and to offer more features and tools. Lastly, the I.D. card and collar tag need to be made of more durable, long-lasting material and to include more details.
Insurer: Nationwide
By: Jared
I would never be without Nationwide Pet insurance
I have all 4 of my furry kids insured through National. Including my 21 year old kitty. All I can say is thank you, thank you! Great job!
Insurer: Nationwide
By: Christine