221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A claim was submitted for $246.51 for…
A claim was submitted for $246.51 for medications. Only $16 was paid and indicated the claim settled. I called and spoke with your representative, Brandi, who told me Claims would investigate and respond to me. (Eye medications) No response yet. A claim was submitted in November for $1700 and still has not been paid. I did , however receive a payment of approximately $3000. dental surgery for Zeus. I'm disappointed in your claim service and as a former Sales Representative of Metlife, for over 50 years,disappointed in the reputation your claim processing will generate. Paul Katz
Insurer: MetLife
By: customer
The process is very easy
The process is very easy. Upload documents and the process begins. An EOB is provided to explain exactly what is covered and what is not with a detailed explanation. If you disagree with something you can call their customer service and ask them to review it again.
Insurer: MetLife
By: Shannon
Excellent feedback
Excellent feedback, did not get "forgotten" after enrolling and making premium payment.
Insurer: Prudent Pet
By: Cee Cee
Pumpkin insurance happy with pumpkin is easy to work with…
Pumpkin insurance is easy to work with And payment proclaims are made quickly. Dealing with the agents they are extremely helpful and courteous. Very happy with choosing pumpkin for my pets insurance.
Insurer: Pumpkin
By: Peter
Website very easy to navigate and…
Website very easy to navigate and select type of coverage needed.
Insurer: Prudent Pet
By: DIANA MOORE
very efficient and friendly
Still a bit confused with website but reps very heilpful.
Insurer: MetLife
By: peter jones
Glad I picked this company
My dog has been insured since he was a puppy and he’s now 5 years old. Super quick reimbursements…. literally overnight! This company seems honest, my rate was lowered as market rates changed. Thank you!
Insurer: Trupanion
By: Sunde Farquhar
It’s the most inexpensive policy I…
It’s the most inexpensive policy I could find, there is no information where or how I will get my money back on the veterinary service, where do I send my invoices? Telephone number for correspondence? Etc..
Insurer: MetLife
By: Philip Nickerson
Customer service was friendly and…
Customer service was friendly and helpful
Insurer: Trupanion
By: Catherine
Everyone was so empathetic
Everyone was so empathetic. This was such a tramatice experience for my family but I was handled with such care which is quite memorable.
Insurer: MetLife
By: DRedway