217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Lack of acceptance of diagnose from Vet... TOOOOO long to processes.. One person said accepted next under review
Not smooth at all.. Seemed I got a different answer every time.. Seemed to be questioning diagnose from Vet... Hope from this point forward its not like my last 2 claims Not sure about recommending your company..
Insurer: Nationwide
By: Rhonda
They make every ridiculous excuse possible to not pay
They denied to pay for biopsies saying that they don’t pay for “visits”. And they also used every other ridiculous reason to deny all of our claims in the past 2 years we had insurance with them. $100+ monthly premiums were a total waste of money. If we had instead saved those premiums, they would have covered all the expenses we had for veterinarians in the last two years.
Insurer: Trupanion
By: Nadia
Not great but good.
Insurance is not great but is good. Not great because the overall monthly price is very high and coverage still does not cover everything and what is covered is only a portion of each service. So this offsets some expenses but definitely is not like regular health insurance if your comparing.
Insurer: Nationwide
By: Levi
So glad I got Pet Insurance
I am so glad I got Pet Insurance!! We brought home 2 mini Australian Shepherd (American Shepherds) about 3 years ago. Very healthy, active pups! My male started to have some pain in his left leg, hip area. I took him to University of Illinois Clinic and it turns out that he has some congenital abnormalities in his spin. So far Embrace has stepped up and paid claims for his diagnosis and care. This includes an MRI, spinal tap, and various other tests to get a diagnosis, plus medication and follow up visits. We are still in the process of figuring out what can be done to make him more comfortable, and I am so thankful that I got Embrace Insurance, I don't know what we would have done without it.
Insurer: Embrace
By: Sheila
Claim payments have improved 100%
I recommend Nationwide Pet Insurance to everyone O speak with. I gave a very high recommendation to my vet, Rensselaer Pet Care. Customer service could use some work with individuals out payment of claims has improved. When VIP claims were paid within a week, Nationwide was at least 3 weeks, the last two claims have been paid very quickly, so great job on correcting this issue. Keep up the great work! I continue to be your advocate!
Insurer: Nationwide
By: Janna
Good safety net
Overall I am pleased that we have Nationwide pet insurance and the claims have been getting processed much more quickly of late. The only thing I find frustrating is how broad the definition of ‘pre-existing’ is-it can cause multiple claims to be denied due to falling under this umbrella clause even if the actual condition had never been diagnosed prior to insurance coverage
Insurer: Nationwide
By: Jacqueline
Fast reimbursement
I’m glad I have pet insurance to be able to make sure my babies have the best care possible
Insurer: Nationwide
By: Andrew
Samson’s recovering
Although most years our three cats don’t have any medical issues it seems like each year one of them has multiple issues. This years was our Samson but he’s definitely getting back to being his old self.
Insurer: Nationwide
By: Thomas
Nationwide is on your side...
Being a responsible "parent" of your best friend it is strongly recommended to have a good health coverage for them. In this case a cost of necessary medical treatment will not come as a shock and the coverage with a reputable company provides you with a piece of mind. Of course it does not come free, however it will be clearly explained what and how it is covered. And hopefully you will not need to use it, however if you do, you do not have to choose between providing needed care for your best friend or paying you mortgage..
Insurer: Nationwide
By: Michael
Review of service for Claims at Nationwide Pet insurance
Submitted claim via web. Claim was processed quickly and efficiently. The insurance is worth not having to worry about pet care. Love it.
Insurer: Nationwide
By: Scott