217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service aspect of your…
The customer service aspect of your business needs more attention. I recieved a notification of a rejected claim (it was inadvertently duplicated) before i was notified the original claim was honored. When i called your office it was closed for a 'team build'. I left a message which was never returned. Subsequently, i was left worried for days if my claim would be paid. The claim took almost a month to process, which led to me having to pay interest on the credit card account i used to pay the bill. The premiums are sufficient to warrant much higher level of customer attention.
Insurer: Pets Best
By: Chris
Great service and easy to use
I was pretty skeptical about this policy initially but it was offered through my employer so I gave it a try. I'm so glad I did. When my 10 year old pitbull, Newton, tore his dog ACL I thought there was no way we were going to be able to afford the surgery, but Nationwide paid for almost all of it and we had our money reimbursed within a week. I was so thankful that it was easy to use, and fast. I can't recommended it enough.
Insurer: Nationwide
By: Amber
Healthy Paws Insurance was easy to work with and followed through with all claims and paid what was agreed upon.
Healthy Paws Insurance was easy to work with and followed through with all claims and paid what was agreed upon. I spoke with their representatives and found them to helpful and easy to talk too.
Insurer: Healthy Paws
By: Terrence
Excellent Service
We had a prior insurance company that one day stopped writing insurance in Florida. After some research and consultation with USAA, we found Embrace which is a referral. While every insurance company has issues, we have been very happy with the speed of processing and the extend of coverage. While we hope we won't need to hit the limits of the policy, we have peace of mind.
Insurer: Embrace
By: Frank
Best thing I ever did for my dog
We got our yellow lab mix at 4 months. Right around that time, my sister-in-law got her own black lab mix, who went on to eat a sock and require surgery within weeks of adoption. I decided right then to get insurance for Cooper through Healthy Paws. I kid you not, I feel HAPPY every month when I see that charge hit my credit card because the support we've received from Healthy Paws has been unbelievable. They've paid for Cooper's numerous dietary indiscretions (really numerous!), the discovery and treatment of his hip dysplasia, and even the root canals he needed for his excessively worn-down canines (from too much playing ball with sandy toys, we guess). Every time I file a claim I think, "this is it, they'll cancel us" and instead I get a check and a friendly email from them inquiring about Cooper's recovery. I have been in the vet's waiting room so many times listening to tearful owners wrestle with painful decisions because of affordability. Healthy Paws takes that out of the equation and you can get care for your pet like the family member he or she is. Buy this insurance, and I hope you have better luck with your dog's health than we have, but you'll be grateful to have them backing you.
Insurer: Healthy Paws
By: Libby
Great service.
Claims were handled in a quick and efficient manner.
Insurer: Nationwide
By: JAMES
Wish I had enrolled my previous pets as this is such a good investment for my dog.
Rusty is in excellent health. Having this pet insurance has helped a great deal. I had thought about enrolling my previous pets but never did. This I regret! Each time I submit a claim it is done with ease and I never worry about it being processed.
Insurer: Nationwide
By: Julie
Mitzi is doing very well
I am having a much better experience than with another pet insurance company. Mitzi is doing as well as can be expected for her age, not sure exactly how old she is but somewhere around 15 is our guess. She will be with me 14 years in February and we are at least her 4th family, My only complaint is with the timing of how long the review takes and also all the exclusions. Mitzi has been a pretty healthy pup all these years. Glad to have your insurance.
Insurer: Nationwide
By: Alicia
if only human insurance was this easy and friendly!
I wish my (human) insurance and their staff were as friendly and helpful as the people at Figo. No Question is "stupid," and they are always friendly and helpful. Go Team!
Insurer: Figo
By: Miranda
Great service! Thank you!
Love Nationwide pet insurance. It's easy to file a claim, and claim review/payments are completed within a very reasonable amount of time. Even though I'm sure the "Checking on Gus" emails are automated, I love getting them.
Insurer: Nationwide
By: Melissa