154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 24, 2025

Super simple

Very easy way to submit for reimbursement. We only had a check up and I received the funds within a week!

Insurer: Spot

By: Ida Shen

Verified June 24, 2025

Clear, Compassionate, and Life-Changing

I truly can’t say enough good things about MetLife Pet Insurance. I am absolutely over the moon with how incredible this company has been. From the moment I signed up, they’ve been clear, straightforward, and timely—everything you hope for but rarely get with insurance providers. The app is intuitive and easy to use, making it simple to submit claims and track progress. Every claim I’ve submitted has been evaluated quickly and transparently. And when I’ve needed to call, I’ve spoken with genuinely kind and empathetic representatives—real people who understand what it means to love a pet like family. Right now, I’m facing something I never imagined: one of my dogs is battling cancer. It’s heartbreaking and overwhelming. But through this terrible chapter, MetLife has lifted an enormous weight. Their coverage has removed the financial burden and stress, allowing me to focus on my dog’s care—not the cost. Without this insurance, I don’t know how I could have afforded the treatments he needs. Because of MetLife, his shot at life is possible. This is more than just pet insurance—it’s peace of mind, it’s compassion, it’s real support when you need it most. I am forever grateful.

Insurer: MetLife

By: Teja Ream

June 24, 2025

Easy but uncertain how to see how much…

Easy but uncertain how to see how much is covered in different events like injury.

Insurer: Embrace

By: Gabriela Kelly

Verified June 24, 2025

It is easy to submit claims and the…

It is easy to submit claims and the money is reimbursed within days.

Insurer: MetLife

By: Cynthia

Verified June 24, 2025

The company did exactly what was advertised.

The company did exactly what was advertised! I received 80% back after paying over 8 thousand in vet bills for an emergency surgery. The process was quick and easy, and I received the money within a few days of filing my claim.

Insurer: Spot

By: Kristen Root

June 24, 2025

Scam

Increased policy by a couple thousand every year on top of the $400 deductible that doesn’t cover preventative care, dental, etc. They want over 8k this year & once a dog is 16 they have preexisting conditions other companies won’t cover - so embrace takes advantage of that.

Insurer: Embrace

By: Cristina Crescentini

Verified June 24, 2025

responded in a very short…

Trupanion responded in a very short time with claim information. worth having if you have pets!

Insurer: Trupanion

By: Cathy

Verified June 24, 2025

Grateful Dog Parent Here!

My dog recently went through not one, but two TPLO surgeries, and I honestly don’t know what I would have done without Healthy Paws. From start to finish, they’ve been amazing. 🐕❤️ The reimbursement process couldn’t be easier... seriously. I just uploaded a photo of the vet receipt through their app, and boom, that was it. No complicated forms, no long wait times, no hassle. The app is super intuitive and user-friendly, which made a stressful time so much easier to manage. Most importantly, I felt like my dog was truly taken care of. Healthy Paws made it possible for me to give her the care she needed without worrying about the cost. That kind of peace of mind is priceless. Highly recommend to any fellow pet parent. This is real insurance that actually works when you need it most!

Insurer: Healthy Paws

By: Lynn

Verified June 24, 2025

I don’t like that your employees can’t…

I don’t like that your employees can’t tell me if my pet’s procedure will be covered or not. Especially when my vet gives me an entire breakdown of everything needed to be done.

Insurer: MetLife

By: SuzieK

Verified June 24, 2025

New member

New member, first claim, but it's been over 10 days and I have heard noting about my claim. I also have no way to upload banking info for ach transfer. We will see how this goes.

Insurer: MetLife

By: Lauren Shemelya

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