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Pet parents across the U.S. and Canada have left over 216,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We couldn't day enough great things!!
We couldn't day enough great things!!! Our dog went in for emergency surgery for a collapsed lung and trupanion was more than fantastic to submit claims with. They were prompt, kind and always helped with any questions. We used both the customer service phone line as well as the online chat service. Because of trupanion, we were able to proceed with surgery and get her back to healthy self. This insurance is affordable and there is NO fine print that holds you back. I recommend trupanion to all of my friends that have pets! The only draw back was that they automatically sent the reimbursement to the VET whereas we had paid out of pocket so the waiting time for the funds was a little longer than the norm.
Insurer: Trupanion
By: Ashley
Not as good as it looks!
I was distressed with two important issues with my policy: 1. Having both a deductible and an eligible cost cap: With long-time experience with insurances, this was the first time that both were applied. 2. Very disappointed and upset that the applied taxes were not covered in eligibility rules. The purpose of insurance is to cover the costs associated with illness or injury. Unfortunately, taxes are apart of the "real costs". Often, these costs are high enough to cause unneeded stress anc hardship. Since they are costs that are associated with the claim, they should be covered.... end of story. Just the taxes on a catastrophic injury to a pet such as mine is financially crippling!!! 3. Visits to the vet in an emergency situation should be eligible! 4. A better job needs to be done to explain the main components of the policy by sales representative to ensure they fully understand their policies. Leaving it to them to simply read themselves is inadequate. In my case, I was told about the deductible but haf no knowledge about the 90% cap or taxes eligibility until later. I fully understand that some of that blame is on me for not comprehensing what I was reading but some of the information was misleading. I am fully supportive of pet insurance but after this experience, I am not sure about recommending this company!
Insurer: Trupanion
By: Todd
Filling out your survey.
So far your insurance product has been of modest value to us as far as what has been covered.
Insurer: Nationwide
By: John
Very easy to file claims with a quick turn around to receive your payments.
The few times I had to call Nationwide with a question, their staff were very friendly, knowledgeable, & efficient. They were also easy to talk with. Claims are easy to file & were paid out in a timely manner.
Insurer: Nationwide
By: Pam
Extremely happy with Nationwide Pet Insurance experience
Very pleased with Nationwide Pet Insurance - I have had many pets over the last 15 years, and have tried multiple pet insurance companies over the years (more recently Trupanion and Healthy Paws in last 10 years). Nationwide with the wellness rider covers everything that the other insurance companies do not (preventative care, office visits) - and they reimburse quickly. Most recently I had a $950 invoice that covered a biopsy and pre-anesthesia package for tumor removal... the vet visit was on a Monday and I had the full (100%) reimbursement in my bank account by Friday (VitusVet app). I'm really impressed with how streamlined this experience with Nationwide has been and the extent of coverage - especially through this difficult time after learning my 9 year old Lab was diagnosed with a malignant tumor.
Insurer: Nationwide
By: Kelli
Awesome coverage, genuine service!
We never question healthcare costs when it comes to our pup's health thanks to our AMAZING coverage through Nationwide! 100% worth every penny to not have to worry about finances when our dog is in need of the best care.
Insurer: Nationwide
By: Lauren
Nationwide insurance is exemplary
Awesome
Insurer: Nationwide
By: Sandra
Love This Pet Insurance - Love the only pay the deductible once!!
I really like my Pet w/Wellness insurance with Nationwide, I had another plan before with one of your competitors and couldn't wait to change, after the loss of one our girls who had a pre-existing condition so we were stuck with them. Despite the ever-increasing rates (large increases), my girl's "final expenses", emergency services & cremation were not covered and it was just so callous and awful. Our new puppy is now well covered and all of her vaccinations, prescription food, flea & tick med, heartworm med are all now covered - next up getting her spayed and microchipped - both covered by this new policy. Can't say enough good about this company. For only a few dollars more per month I'm getting WAY better coverage for our "old" girl who I switched from the other company and for our "baby" who has been on Nationwide since we got her at 9 weeks old - she's now 7 months old and all of the new puppy vet stuff has been fully covered after paying the $250 deductible ONCE, not at each claim.
Insurer: Nationwide
By: Karen
Great service
I have never had any problems with this ins and would recommend this to everyone.
Insurer: Nationwide
By: RANDY
Nationwide responds very quickly for reimbursement to claims.
Excellent!
Insurer: Nationwide
By: Michael