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Kudos Bobby
Bobby was kind, informative and knowledgeable. He took his time to explain the policy thoroughly, answer my questions, and ensure my understanding. A pleasure to speak with.
Insurer: Prudent Pet
By: Jason M.
The Gift of More Time
"In late 2021 our little boy Wicket was diagnosed with lymphoma, and while our entire family was devastated we had peace of mind knowing that Pets Best had our backs. Having good medical insurance made all the difference in the world, and with the help of his amazing veterinary oncology team Veterinary Cancer Group of Orange County our little boy was able to beat stage 4 lymphoma and remain in remission for almost 3 years. When receiving devastating news about our fur babies health, the last thing that should be a factor in making medical decisions is cost or affordability, but sadly that is not always the case. We feel so blessed that Wicket was covered by Pets Best allowing us to make medical decisions based on his best interest without having to worry about anything else. Sadly, our little boy has since crossed the rainbow bridge, but the gift of the extra time we spent with him is something we'll be infinitely grateful for the rest of our lives.
Insurer: Pets Best
Veterinarian: Veterinary Cancer Group OC, A Thrive Pet Healthcare Partner
By: Leslie
Very kind
Very kind , helpful and informative experience
Insurer: Prudent Pet
By: gtgmail.com
Great company and easy to navigate this site
The whole process from start to finish was very easy, and receiving the policy so quickly was very admirable. Thank you.
Insurer: Nationwide
By: Sharon Barton
Embrace works great for me!
I got Embrace through USAA for my new Yellow Lab. I filed 2 claims for Wellnes exams and Vaxinations; both were reimbursed in 24-48hrs! Well done, great service!
Insurer: Embrace
By: Scott
Knowledgeable
Knowledgeable, courteous, and personable. Thanks for your help!!
Insurer: Nationwide
By: customer
Reimburse
Well, my cat digest something that made him puke all his food and water up. Than he went into dry heaves He did not eat for 1 day. So I took him to the vet. He did not eat that day either. 2 days no eating or drinking Vet gave him fluids under the skin and checked his stomach and get some other things Bill was 1,043. I got back.$ 730.25
Insurer: Spot
By: David Lipa
One Star is Too Generous — Trupanion Failed Us Completely
We trusted Trupanion to be there when our dog Lola needed them most. Instead, they blindsided us with a cruel bait-and-switch. Last year, Lola had two masses removed. Trupanion applied a single $500 per-condition deductible — which we paid — and covered the rest. We assumed, reasonably, that we had met the deductible for that condition going forward. But when Lola needed surgery again this year to remove multiple additional masses, Trupanion changed the game. Suddenly, each mass was a separate condition, each requiring its own $500 deductible — five growths, five deductibles. $2500 out of pocket. That is not pet insurance. That is predatory fine print. Their policy language is intentionally vague, allowing them to redefine what counts as a “condition” whenever it benefits them financially. And they know exactly what they’re doing — exploiting people in crisis who are trying to save their pets. This isn't just a paperwork issue. This is real financial harm, emotional distress, and broken trust. On top of it all, watching Lola suffer while we scrambled to figure out how to pay for necessary surgery shattered us. Seeing how upset this made both Lola’s GB and the Feeder Lady? Unforgivable. If you’re a pet parent considering Trupanion: read the fine print, then run the other way. Don’t wait until your dog is under anesthesia to find out you’ve been deceived.
Insurer: Trupanion
By: Courtney Peters
Claim for Bentley
My experience with spot pet insurance was fantastic. Their team helped me process my claim as I am technically challenged. The processing time was quick and I received my check within days ,ahead of schedule. I would highly recommend this insurance.
Insurer: Spot
By: Brigid Morrissey