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I always have great service!
I always have great service!
Insurer: Trupanion
By:
I haven't had to use the insurance Mya thank goodness but my questions were answered completely and politely!
I haven't had to use the insurance Mya thank goodness but my questions were answered completely and politely!
Insurer: Trupanion
By: Jay
My experience with Trupanion Claims dept
Filing a claim with Trupanion is a very simple and straight forward process. The support staff is easy to get a hold of and very competent and helpful. It is obvious they are pet lovers themselves.
Insurer: Trupanion
By: Jeff
My premium just went up a lot.
My premium just went up a lot. Also, apparently, the price to insure a spayed female is the same as for an unspayed female, which makes no sense to me.
Insurer: Trupanion
By:
Never a problem!!!
never any problems when sending in claims....prompt replys, etc...keep up the great work
Insurer: Trupanion
By: susan
Not covered enough
I recently submitted a claim, and I submitted as told that the claim is old, when obviously is a new claim. It is clear that who process the claim is not doing a great job. I feel that for what I pay monthly am not cover enough. I have now to send everything again and make sure to call. Which I am not happy.
Insurer: Trupanion
By: Mavie
Nothing is ever perfect.
Nothing is ever perfect. Plus this company is fairly new, and there is always room to grow and change. I have personally printed and distributed Trupanion website information to 12 of my friends that live in my apartment complex. On a different topic, I was having difficulty creating an account on the Trupanion website and Harmony my (Trupanion Representative) was professional and knowledgeable throughout the process. Thank you Harmony! One suggestion for improvement would be to issue Pet Insurance Medical cards to carry with you.
Insurer: Trupanion
By: Linda
Polite customer service and filing a claim was easy
Polite customer service and filing a claim was easy
Insurer: Trupanion
By: Jennifer