154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
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Fetch

27,507 reviews

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Pets Best

14,177 reviews

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Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 26, 2020

We are not getting any value from this policy - every claim is rejected at approx 90%. Very disappointing.

This is an insurance policy that calls a puppy's "throw-up" a preexisting condition. Seriously. Then the neutering costs $570, and we received $118 back. It's abysmal. Today I took time from work to call to review this and try to make sense of an insurance policy that doesn't seem to cover anything , and I'm told that because it's in my daughter's name they can't talk to me about it. Why not, are we talking about the puppy's privacy? No, she says, it's protecting the privacy of my daughter and her financial information. Hello. That is my credit card, and those expenses go to me, hence the call in the first place. So I think we're all clear regarding financial privacy. This is a very disappointing customer experience, I've received no financial relief, no information, no follow up, and no helpful attitude.

Insurer: Trupanion

By: Ann

Useful
June 26, 2020

Gives insurance a "good" name

Prompt,straightforward handling of filed claim

Insurer: Nationwide

By: Andrey

Useful
June 26, 2020

Worth it!

Getting pet insurance for our two pumps was the smartest thing we ever did!

Insurer: Nationwide

By: Lauren

Useful
Verified June 26, 2020

Amazing service

I cannot say enough positive words about Trupanion. Easy to submit claims and prompt payment. They have been there for my family through good times and bad. They are just wonderful.

Insurer: Trupanion

By: Karen

Useful
June 26, 2020

Excelllent customer service

Timely response to claims - superb!

Insurer: Nationwide

By: Paul

Useful
June 26, 2020

Very expensive for "wellness" processes in younger to middle-aged dog..

Our boxer is on a costly special diet (hydrolized protein) plus Fortiflora. It would be helpful to have some allowance for these requirements. Without these vet-prescribed items she develops what Dr. Hebert (her former vet) called "boxer colitis".

Insurer: Nationwide

By: Sara

Useful
June 26, 2020

Skeptic that’s been pleasantly surprised

Very happy with the quickness of reimbursement of Ollie’s annual vet visit and the amount we got back from that. Worth the money for peace of mind and help on wellness visits, I’m an insurance agent and was skeptical on purchasing this product. Happy to have been pleasantly surprised!

Insurer: Pets Best

By: Jordan Brosz

June 26, 2020

Great experience and fast service

Customer service and claims has always been really fast. Coverage is also great and monthly bill is fair price. No complaints.

Insurer: ASPCA

By: Alvin

Useful
June 26, 2020

Great service at a fair price

We are pleased with service and coverage provided. The claims are handled predictably and fairly.

Insurer: Nationwide

By: Brian

Useful
June 26, 2020

Claims are handled timely

I am thrilled with the ease of submission of a claim and we have received our checks within a week! Also, since we have the insurance a visit to the emergency vet is less daunting. I recommend to all my friends with pets!

Insurer: Nationwide

By: Lynann

Useful

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