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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent Customer Care
Every time I have had to call Trupanion, your associates are so compassionate, professional and helpful. I Thank you for that!
Insurer: Trupanion
By: Alice
Fast and Simple claims processing
Trupanion claims are extremely simple to file and within a very short time I received the payment which was direct deposited into my account. Couldn't be any easier or quicker.
Insurer: Trupanion
By: Donna
Good Service
I always receive a prompt response when I submit a vet receipt.
Insurer: Trupanion
By: Cathy
Good Support When My Pet Is Sick
It is difficult for a pet owner when the pet is ill. Courteous and quick acknowledgment of receipt of claim helps tremendously. Thank you.
Insurer: Trupanion
By: deborah
Great company for pets needs!
I'm so happy I choose Trupanion as a company to take care of my dog, Zara. Very good in communicating. Fast responses. Self explanatory claim details. Easy to get a real representative over the phone if needed. Recommending all my friends with pets to become a member with Trupanion.
Insurer: Trupanion
By: Alex
Great experience
My experience with trupanion was easy and fast. They helped ease the burden of a very difficult time. I would highly recommend.
Insurer: Trupanion
By: Hanna
Great experience!
Claim was processed quickly, and I was reimbursed fast.
Insurer: Trupanion
By: Karen
Happy Pet Owner
I actually just put in a real claim. I have others pending. So far I am excited.
Insurer: Trupanion
By: Marti
Hound Mommy
Very responsive, excellent experience overall
Insurer: Trupanion
By: Agnes
I am very pleased with Trupanion.
I am very pleased with Trupanion. I got a new puppy. Never have had insurance before but my vet gave me a pamphlet. Decide to get Trupanion. Very pleased with their response when I needed them for Sutton. I tell everyoneI know that is getting a new puppy to get Trupanion
Insurer: Trupanion
By: Brenda