154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 27, 2020

Figo has a very user friendly app and a…

Figo has a very user friendly app and a quick turnaround when making a claim! I love the options available for coverage too!

Insurer: Figo

By: Becky Lantz

Verified June 27, 2020

It was a very easy process

It was a very easy process. Check arrived and I was very pleased by how well Spot Pet Insurance handled my claim. Thank you very much. I am very satisfied.

Insurer: Spot

By: Benjamin Meza

June 27, 2020

Insurance that lives up to their word.

After our puppy’s first vet appointment, the vet advised us to get pet insurance. There were so many. But we decided on going with Embrace Pet Insurance. I added the Wellness Rewards to my dog’s coverage. When we went to have her spayed, I contacted Embrace to see if the spay operation would be partially cover the operation. They contacted me and stated it would be, up to $250.00. I submitted the claim and they sent me a check for $250.00. The process was very easy. No hassles, no excuses. We’re happy to be with Embrace Pet Insurance.

Insurer: Embrace

By: Joseph

Useful
June 27, 2020

Used to be something different/better

Nationwide used to be amazing- I had heard horror stories of pet insurance from clients (used to work at a vet practice) so I was nervous to get it, but I signed up my Irish Wolfhound as a puppy. It was great. He was on the Wellness Plus which was a $250/annual deductible with up to 90% back. I never had any issues submitting claims/getting money back. Now, three years later, it's like a totally different company. Claims take forever- I'd say at least 1/2 of my claims are denied and I have to resubmit just to have them approved that time (doubling my wait times for reimbursement)- customer service has really gone downhill and while they claim to not raise your rates due to illness, my wolfhound went from like $85/month the first year to $125/month the next year and we're at a whopping $145/month on year three. When I asked why he's gone up so much, no one would tell me. I would've respected them much more if they said he had "x" happen so that had to raise rates, but they just give the same line of "well, prices fluctuate based on market" etc. Of course now I can't take him off because he would have a pre-existing condition with any other insurance, so I'm stuck. To give you some idea of what it's like to enroll a new pet with this new Nationwide, I tried to get my newly adopted mastiff onto their wellness plus plan about 6 months ago (he is 2 years old) and he was denied due to 'pre-existing condition'. I was shocked & asked to speak to someone, as he doesn't have any medical issues to my knowledge, as his owner. Well he was denied for, and I cannot believe it either... ache. My dog has chin acne because of how heavy his head is and the little hairs on his chin get impacted sometimes... which isn't uncommon with this breed and is not a 'medical condition'. I asked to speak to a vet on staff or have my vet call in to speak to someone to explain, as this had to just be some misunderstanding and was shut down. I was shocked. Just beware with Nationwide now. It used to be such a good company but it has changed a lot.

Insurer: Nationwide

By: Sarah

Useful
June 27, 2020

Easy to submit claims and quick response.

Once I got around to setting up our account, everything went smoothly. Quick response and processing of our claims.

Insurer: Nationwide

By: Elizabeth

Useful
Verified June 27, 2020

Very informative and made easy to apply.

Very informative and made easy to apply.

Insurer: Spot

By: Juan

June 27, 2020

Pets Plus Us

Friendly staff and great service

Insurer: Pets Plus Us

By: Beata

Useful
June 27, 2020

Filing claims is as easy as they said it would be!

Shopped around quite awhile for pet insurance. I actually have two large dogs. The other pet insurance companies were either to expensive or only covered at 70 or 80 percent. Have not had any problems with Hartville Pet Ins. If you need pet ins. shop around an I think you will go with Hartville .

Insurer: Hartville

By: Robert

Useful
Verified June 27, 2020

GRATEFUL!

Firstly, if you're pondering "should I get pet insurance?" my answer to you is a resounding "YES". After we spent thousands on our Golden Retriever who died of a Melanoma cancer, for this dog (who's now 11) it was a done deal in my mind. IF you can insure as a pup, best rates for you but again, DO it regardless and NO, I don't work for Trupanion. Our dog, Bryce, had bouts of colitis for years, and a new vet I decided to see decided to do an Ultrasound. The tests unfortunately showed 50% liver failure (with colitis as well) and Trupanion paid out 90% of a $700.00+ claim. He's on special kibble, a low-fat diet and hoping by next month, when he's checked again, progress. Again. BUY PET INSURANCE - it's insurance for YOUR wallet and bank account too. BELIEVE me it is.

Insurer: Trupanion

By: Valerie

Useful
June 27, 2020

Great service, but extremely expensive!

I've had excellent customer service from nationwide vet insurance, however I was very unhappy with the major increase in premiums and because of that, may cancel my policy.

Insurer: Nationwide

By: Kristine

Useful

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