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Pet parents across the U.S. and Canada have left over 216,564 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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after submitting a claim for my dogs…
after submitting a claim for my dogs ear infection. I had waited a month and nothing was done regarding processing the claim. It pisses me off to have to call to prompt action. Then after another week I go online to find out my claim was not approved claiming it was a preexisting condition. It was an ear infection not heart disease. Their answer was he had other ear infections before. That's like saying he had a cold and now future colds aren't covered total bullsit. On top of all that if I wanted to complain I would have to APPEAL!!! Too much on my end for cheap coverage!!!! Bad Company I'm totally disappointed. I'm going to call the BBB too I'm not going to let this company take advantage. They take the premiums but don't pay claims.
Insurer: Pets Best
By: James Leberknight
Nothing but the best for my Fur Baby
So far claims have been reimbursed in a very timely manor.
Insurer: Nationwide
By: Rachel
DO NOT buy Embrace Pet Insurance!
I have been paying my premiums right on time for years with Embrace, but I have spent the last two and half months trying to get them to cover a couple of procedures / surgeries for my dog. First they call the wrong clinic to get medical records instead of contacting the clinic whose name was on the forms I sent them. Then they have insisted over and over and over again that they don't have the complete medical records and my claim is being upheld due to that. My vet has sent the forms over and over again to them. The dog is only 14 months old - how many records can he have? And they have them ALL - multiple copies, but they are still stalling while my credit card charges multiply because of course I've already paid for the surgeries. Save yourself the headaches I have been having and go with a different company!
Insurer: Embrace
By: Stormy
The best insurance to give you peace of mind
Paying my monthly fee for this insurance, is the best money I invest for the well being of my dog. The claim process is as straightforward as it can get through the use of the Healthy Paws app, and reimbursements (my plan is the 90%) are fast and easy. An excellent experience throughout and the peace of mind that I can get my doggie the care she needs.
Insurer: Healthy Paws
By: Kelly
Easy to submit and timely payment
Easy to submit the claim and it was processed timely. Direct deposit into my bank account also made for a seamless experience.
Insurer: Nationwide
By: Kim
not sure what you mean
So far,so good.Biggest issue is the cost increase from last year to this year; big price jump!
Insurer: Nationwide
By: Billy
Super easy claim!
This was my first claim since getting the insurance and actually my vet office submitted the paper work. I believe because Nationwide is so popular they have a standing procedure that they get it taken care of. Very happy with how easy it was and surprised how quickly I received a check. Thank you
Insurer: Nationwide
By: Susan
Excellent benefits and customer service
Our dog has had a few unexpected trips to the vet and Nationwide Pet Insurance has helped us tremendously. It is a great value and they are completely easy to deal with and file claims with. The turn around time on a claim is quite swift as well. It's nice to have peace of mind knowing our fur baby is covered by great pet medical insurance without hassles.
Insurer: Nationwide
By: Francine