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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Stephanie T is amazing
I worked with Stephanie T from the beginning when I was researching pet insurance for my new baby. She was patient, kind and knowledgeable. She was not pushy at all. After researching several companies and texting with her, I decided Prudent Pet was the company I was most comfortable with, mainly because of Stephanie.
Insurer: Prudent Pet
By: Shely Boyd
Very bad use experience
Very bad use experience. The system cannot categorize my document, it cannot identify which claim use what invoice Or soap. Which requires me to upload again and again. Decision making is long and slow.
Insurer: MetLife
By: QIURUI ZHOU
This by far is the best pet insurance…
This by far is the best pet insurance out there. Great fast service and communication
Insurer: MetLife
By: Dean Asao
Absolutely best company for pet insurance!
This company is the real thing. I have never had pet insurance before but when I got my new puppy this time I decided that I needed it because the cost of vet care can be as high as for humans. I chose Met Life pet care because I have had them for my dental care for years. This company is responsive, easy to deal with and great customer service. My dog is 5 years old now and am grateful I chose this company.
Insurer: MetLife
By: Judith S. Arnold
Have no problem getting my claims…
Have no problem getting my claims processed. I always ask the vet for a copy of the notes and send them at the same time. It is much faster
Insurer: MetLife
By: Denise
MetLife values both efficiency and customer satisfaction
I couldn’t be happier with my experience using MetLife Pet Insurance. Submitting a claim was incredibly easy—just a few quick steps online and I was done. The interface was straightforward, and uploading documents took no time at all. What impressed me most was how fast the reimbursement came through. I received my payment within just a few days, which made a stressful situation so much easier to manage. It’s clear that MetLife values both efficiency and customer satisfaction. Knowing that I can count on them to deliver fast, hassle-free service gives me real peace of mind when it comes to my pet’s health. Highly recommend!
Insurer: MetLife
By: STANLEY BERRIS
Could not be a better experience
Could not be a better experience! Easy to file claims. Super fast response times.
Insurer: MetLife
By: CFlanagan
Everyone needs to check out MetLife!
Always stellar service in both speed and accuracy! So happy that we chose met life!:)
Insurer: MetLife
By: Renee
I would love to be spokesperson for…
I would love to be spokesperson for MetLife pet insurance. Your dedication to serve your pet parents is remarkable. I have a dog named Trixie who I rescued as a puppy. She is part Lab and part Brittany. She is truly the love of my life. At a very young age she had intervertebral disc disorder, (IVDD), a condition where the discs in the spine to not hydrate. She has had two spinal surgeries. The expense was enormous and MetLife was there to help not only with the expenses, but to give warm and kind advice Your customer service department was beyond wonderful. We never know what is ahead in life. I had no idea that this would happen to my dog As dogs get older, they develop conditions the same as humans do. Pet insurance is a must No one should be without it if they have a pet. Metlife and their wonderful team is lifesaving for everyone who loves their beautiful pet. Thank you for all that you do.
Insurer: MetLife
By: Don and Eileen Diblasio